Technology Record - Issue 24: Spring 2022

103 F I NANC I A L S E R V I C E S plug in attractive solutions, like those from Finastra, to help them win in a hungry market. An effective partner programme helps MSPs scale independently of the solution vendor, with an approach that is then replicable across other projects – setting the partner up with a highly scalable operation. If software vendors successfully upskill their partners with the capability to provide additional services to their clients with a focus around the management of a bank’s cloud infrastructure, they are setting them up for success in an untapped market. In many cases, MSPs have deeper subject matter expertise than software vendors and they are armed with considerable insight and knowledge relevant to their local market. The only piece of the jigsaw they are often missing is access to an effective software portfolio. As digital transformation projects mature, MSPs can help their clients catch up and get ahead of the curve with cloud-based banking software from vendors such as Finastra, leveraging the shift in ownership model from capital expenditure to operational expenditure. This evolution is attractive, especially for lower-tier banks, as it reduces their total cost of ownership for infrastructure, while transferring risk and allowing them to focus more on their business priorities than their technological debt. An effective partner – and by extension, an effective partner programme – can enable reliable and high-quality project delivery, using best-of-breed finance applications and offering end-to-end bank operations at predictable costs. In terms of the software vendor’s partner programme, this needs to deliver the resources and capabilities the partner requires to help their business grow through a proactive approach to engagement and onboarding. For Finastra, this is core to setting up MSPs to deliver a comprehensive and satisfying digital transformation journey for their clients and at the same time giving partners the opportunity to become the face of Finastra in their local market. Levente Rozsahegyi is senior director of managed services at Finastra Partner programmes are essential for MSPs to deliver comprehensive and satisfying digital transformation journeys for their clients

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