Technology Record - Issue 25: Summer 2022

153 Microsoft Teams has become the default collaboration platform for all City of Everett employees, including its fire service, which has significantly improved efficiency ways to promote and ensure physical and mental well-being for their patients. This was demonstrated at the Healthcare Information and Management Systems Society (HIMSS) conference, which took place in May 2022. The event was dedicated to healthcare digitisation and technology solutions, with the aim of helping organisations to build stronger and more resilient health systems following the Covid-19 pandemic. Microsoft played a key role in the event, showcasing the next wave of innovation for Microsoft Cloud for Healthcare and highlighting how it continues to help organisations deliver personalised patient experiences, expand virtual health capabilities and transform data interoperability. “Trends that are changing the industry have emerged, including the growing need to create more personalised experiences for patients, the opportunity to implement virtual health solutions to unlock new avenues of care for providers, and the challenge of reducing administrative burden so we can help lower clinician burnout,” said Dr David Rhew, global chief medical officer at Microsoft. An example of how Microsoft’s efforts in healthcare are delivering real results is at Hospital Jihlava in the Czech Republic. It adopted Microsoft 365 and Azure services, PUB L I C S E C TOR

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