Technology Record - Issue 25: Summer 2022

73 these outcomes by concentrating on three key elements: a focus on experience, early inclusion of all stakeholders into workshops and digital design discussions, and embedding agility as a de-facto philosophy into each and every programme from the first conversation with our client or prospect. We run ‘joint way of working’ workshops right at the beginning of projects to align teams across business, stakeholders and IT on the initiative while outlining the benefits envisaged to users upfront. We leverage our innovation network (Infosys Innovation Network), digital studios, Infosys Labs, Lex (Infosys’ training and enablement platform) and the Infosys Cobalt Store to ensure we bring together the best of solutions across Infosys for the client. This, therefore, empowers them in all dimensions of a true digital transformation journey and eventual success. What is next for Infosys in this space? At Infosys, we believe that active understanding, clear alignment and accelerated responses are needed not only from a technological perspective, but also from economical and environmental perspectives. This has been marked by the changing landscape of the pandemic, with recovery in parts, the rise of the hybrid workforce, rising inflation, geopolitical risks and disrupted supply chains. Our clients need to build this variability into future transformations and that is where Infosys Live Enterprise comes into play. We have incorporated this into our ways of working internally before we took this to market. We will continue to invest in deeper consulting capabilities, industry solutions and IP-driven transformations, evangelise low-code applications and drive citizen developers, focus on organisational learning, organisation change management, embedded intelligence, smarter analytics, and Web 3.0, including metaverse. By doing so, Infosys will bring new possibilities to clients in the right context, at the right time to the right stakeholders and of course at the right value.

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