87 After achieving success with the master data governance solution, Noyes and his colleagues used Nintex K2 Cloud to replace an offline mix of emails and spreadsheets that was slow to onboard vendors, impeded communication between suppliers and Twinings buying staff, and did not provide employees with visibility into supply chain status. The result was a Supplier Portal that provides an online, real-time way for suppliers and Twinings buyers to share information about purchase orders, shipment status, quality checks and more. The company’s buyers continue to place their orders in SAP, but now that information surfaces in the portal, where suppliers can more quickly access and respond to them via Nintex K2 SmartForms. “Opening SAP data to our external suppliers anywhere in the world in a secure way is a huge win, and we use K2 Software to make it possible,” says Noyes. “Our buyers, testers and other internal users get faster, more accurate and comprehensive visibility into the supply chain. They’re not left in the dark, so they can respond successfully when we experience supply chain delays or disruptions.” With so much success, Twinings plans to expand its use of Nintex K2 Cloud to the nontea side of its business, which manufactures the popular drink Ovaltine. The company also intends to use the solution to gain economies of scale by managing data governance with common suppliers through a single portal and master data governance model. “Nintex K2 Cloud is an important part of our digital roadmap,” says Noyes. “It reduces risk and enables us to focus on adding value to our products.”
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