Technology Record - Issue 26: Autumn 2022

MED I A & COMMUN I CAT I ONS have to make hybrid meetings just as easy as opening your laptop and clicking a link. But how? Since the responsibility of the end-user experience isn’t confined to one department within an organisation, we have to stop treating it as such. To foster collaboration and inclusivity within our meeting spaces, we must look inward to create collaboration and inclusivity between our audiovisual (AV) and IT departments. Oftentimes the disparity between different software and hardware vendors can wreak havoc on a collaborative environment. That is usually fine because the entire integration industry exists to bridge the gap between vendors and simplify end-user experiences. This strategy can frequently be a direct result of a poor partnership between a company’s internal IT and AV teams. However, this is a very solvable problem. To create inclusive and collaborative hybrid meetings and workspaces, we first have to learn to make inclusive and collaborative decisions about IT and AV. This means that instead of trying to integrate our ecosystem, we must get in front of the decisions that require us to collaborate in the first place. If we use simplicity and standardisation as our guiding principles, we can easily move to this approach and ensure a more productive working environment for all. Aaron Weiler is a senior sales engineer at Comcast Business, and a host and industry expert for AVIXA IT Power Hour 175

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