Technology Record - Issue 26: Autumn 2022

40 MAR K E TWATCH British food-to-go chain Greggs has used Microsoft Azure Active Directory (AD) External Identities to deploy a click-and-collect pick-up method at its stores. “As part of our mission to be the customers’ favourite for food on the go, we’re aspiring to break new ground and deliver an industry-leading digital experience that complements and enhances our in-store experience,” said Tim Fieldsend, lead digital architect at Greggs. “The goal was for it to feel native regardless of the platform, like all of our digital experiences. Azure AD External Identities was the best choice for our complex migration. It offers fantastic value. Besides being a flexible and powerful tooling, it’s also very cost-effective.” Greggs deploys click-and-collect solution with Microsoft Azure Crestron and Intel publish e-book on hybrid learning Technology providers Crestron and Intel have published a new e-book, Keys to Hybrid Learning, to address the challenges of remote and inperson teaching from both a student and faculty perspective. Keys to Hybrid Learning covers the difference between hybrid and hyflex learning, factors that go into creating a high-performance digital campus, and how education providers can choose the right technology platform and actionable items. It also shares recommendations for selecting the web-enabled conferring solutions, wireless presentation technology, room scheduling systems, and much more. Read the full report at: https://bit. ly/3BLwdEB Work 365 has created a range of new capabilities to help Microsoft partners streamline provisioning operations and manage changes in billing and subscriptions. These include updated application programme interfaces and advanced time and service billing resources so that users can integrate their systems with Work 365’s billing and subscription management software. With the new functionalities, users can now manage and bill license and usage-based subscriptions, one-time items, services and time spent on cases and projects. Work 365 extends its billing and subscription services

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