96 I NT E R V I EW The decade of disruption Tim Mitchell outlines the value of Orbus Software’s iServer365 solution in helping businesses to manage complexity, reduce costs and improve collaboration With cloud software becoming increasingly integral to the daily success of organisations worldwide, the responsibility on firms like Orbus Software to help businesses leverage the technology is growing. Orbus focuses on helping other organisations to digitally transform and, according to chief evangelist Tim Mitchell, there are two major ways that it does this. “Our customers have two predominant drivers: to survive and thrive as organisations,” he says. “Survival is about meeting disruption, and with the 2020s being referred to as ‘the decade of disruption’, this is more relevant than ever. So far, we’ve had the Covid-19 pandemic, the climate crisis, energy prices, geopolitical war and a looming recession. All of these things have had a profound impact on business. “The other side of the coin looks at how to thrive. Our customers are typically large corporations, multinationals and government organisations. They’re looking to grow, and in order to do that, they need to be able to adapt.” But this isn’t simple for large organisations that have complex internal department interactions and processes. Traditionally, these organisations have been very siloed, operating with different subsidiaries and complicated technologies and business landscapes. “To be able to adapt, these businesses first need to fully understand their operations. Then they can make decisions faster and smarter, and digitally transform to hit their key objectives.” Orbus helps its customers achieve this clarity and agility through its cloud platform iServer365. “This solution helps our customers to manage complexity by providing a central source of truth for a range of information across the enterprise,” says Mitchell. “In and around that, the platform supports multiple teams, including enterprise architects who can use it for business analytics. A range of stakeholders can also collaborate around the platform, helping to build a central source of truth, make sure it’s accurate and give it a wider context across the whole enterprise.” That central source of truth is essential to helping businesses survive and thrive. But iServer365 goes beyond that, helping users to improve decision-making. “The value of that common source of truth is that you can provide information to different leaders and stakeholders. It helps them to answer questions, giving them the clarity they need to make decisions quickly and more accurately. With that effective decision-making, businesses can then pursue transformation and their goals.” According to a Forrester report titled The Total Economic Impact (TEI) Of Orbus Software iServer365, the platform enables users to retire up to 20 per cent of their applications. “There’s a significant cost saving with that, but the benefits go far beyond this,” says Mitchell. “iServer365 allows users to document all applications in an organisation and understand the dependencies of those applications – for BY E L LY YAT E S - ROB E R T S “ iServer365 helps our customers to manage complexity by providing a central source of truth”
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