123 INDUSTRIALS & MANUFACTURING In recent years, many businesses discovered that their current supply chain technologies are ill-equipped for an environment characterised by ongoing disruptions, constraints and shortages. “AI-enabled supply chain management can provide unprecedented visibility and insights, helping to solve disruptions before they happen,” says Ladha. In March 2023, Copilot in Microsoft Supply Chain Center was launched, which Microsoft Dynamics 365 Supply Chain Management customers can access. It will provide interactive, AI-powered assistance across business functions, as well as proactively flag external issues such as weather, financials and geography that may impact key supply chain processes. “Predictive insights surface impacted orders across materials, inventory, carrier, distribution network to alert impacted partners and mitigate potential disruptions before they happen and help them to become more agile, connected, and sustainable,” says Ladha. And for manufacturing companies striving to provide concrete ESG benchmarks while enhancing their sustainability profile, they can adopt Microsoft Cloud for Sustainability. “It enables organisations to manage their environmental footprint, embed sustainability through their organisation, and make strategic business investments to help them meet their sustainability commitments.” “ Manufacturers need to develop always-on visibility into their operations across the supply chain” PARAG LADHA, MICROSOFT Image: iStock/petovarga
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