Technology Record - Issue 29: Summer 2023

131 Organisations are looking to work with supply chain partners that have a minimal environmental footprint, such as those using renewable energy to power their operations happening in a supply chain at a macro level. Once an organisation starts doing that, it’s much easier for them to bring in attributes around sustainability. For example, sustainability key performance indicators could be stored as attributes in Microsoft Dynamics 365 Finance and Supply Chain, then exposed downstream to customers.” The cloud can also enable organisations to take advantage of the rapid new advances in artificial intelligence in their supply chain management. As a leader in AI development, Microsoft is implementing AI technologies within its supply chain solutions. “Microsoft Copilot in Supply Chain Center will trawl the internet and highlight relevant insights into events that could impact your supply chain, which isn’t possible without the cloud,” says McLaughlin. “Another benefit is that newer solutions such as Supply Chain Center and Sustainability Manager will often now have pre-built connectors to the most common cloud enterprise resource planning solutions. This makes it cheaper and quicker to connect these systems, and organisations using these solutions can expose data downstream and collaborate more efficiently.” RSM provides expert support to its customers as they look to navigate the complexity of evaluating the sustainability of their supply chain and taking the necessary actions to improve it. “RSM has a technology consulting team with a broad range of expertise, covering the full stack of Microsoft solutions including Dynamics 365 Finance and Supply Chain, Business Central and Customer Engagement, as well as related solutions,” says McLaughlin. “We carry out full life cycle deployments and provide support for organisations that have already deployed their solutions and are looking to get more value from their investment. On top of that, our management consulting team brings supply chain expertise, while our data analytics practice helps to bring cloud analytics to life.” Duckworth adds: “We also have an environment, social and governance team that helps define what our sustainability goals in a project should be. Their view of what’s coming down the pipe in the next few years helps drive the technology and the way in which the technology stacks are configured and customised. Technology is our bread and butter, but the expertise we provide in our consulting team differentiates us.” “ RSM has a technology consulting team with a broad range of expertise, covering the full stack of Microsoft solutions” DAVID McLAUGHLIN, RSM Photo: Unsplash/Michael Fortsch INDUSTRIALS & MANUFACTURING

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