PUBLIC SECTOR 149 We ask selected partners how they are using Microsoft technology to help public sector organisations deliver better citizen services Partner perspectives “Digital technology is redefining the relationship between governments and their citizens. Infosys helps government agencies to deliver simplified, accessible, secure services to citizens through our purpose-built solutions, such as Infosys Council In a Box, REF-OR-M Citizen Safety, and Provider Management. These solutions enable local councils and state agencies to adopt a customer-centric approach and better engage with residents, provide superior experiences and deliver enhanced healthcare, safety and education services. Built on the Microsoft product stack, the solutions empower citizens and increase accessibility through self-service and chatbots, while improving staff productivity and administration through guided flows, 360-degree views of citizens and streamlined case-specific processes. This frees up government resources for public welfare and services.” “Schneider Electric and Microsoft provide a dynamic, connected platform for public sector organisations. In early 2023, we joined forces with Microsoft and Emirates Health Services to launch EcoStruxure for Healthcare – a digital twin solution designed to increase healthcare operational performance and improve energy efficiency for hospitals in the Middle East and Africa region. Built on Microsoft Azure, Schneider Electric’s EcoStruxure Platform helps hospitals to transform by connecting facility systems and medical equipment, capturing, and storing critical data from sensors and systems, using realtime information to take actions for patients and staff, and turning data into meaningful insights.” Prashansa Srivastava Consultant, Infosys Yasser Ahmed Director of Digital Buildings and Software, Middle East and Africa, Schneider Electric Photo: Unsplash/Ani Kolleshi Photo: Unsplash/Kenny Eliason
RkJQdWJsaXNoZXIy NzQ1NTk=