Technology Record - Issue 29: Summer 2023

54 VIEWPOINT How to stay ahead of the game Microsoft’s cloud-based technologies help businesses to increase operational efficiency, drive employee productivity and enable hybrid working strategies Every company needs to be agile and adaptable to stay ahead of the competition in today’s fast-paced business world. One of the best ways to achieve the necessary level of agility is by leveraging Microsoft technology to increase operational efficiency, drive employee productivity and enable modern work styles. The hybrid workplace has created a blended model that satisfies modern employees’ needs for both remote and in-person work. Though the model was designed to benefit employees, employers and organisations as a whole, many of our customers are struggling to navigate and adapt their IT environment to continue to provide employees with the same secure access to the technology they need in the most costeffective way. We work with customers to analyse their business processes, then provide a road map of Microsoft cloud technology tailored to their specific needs. This ensures that employees have the tools they need to collaborate seamlessly and get their work done efficiently. One of the key technologies that can help businesses increase operational efficiency is Microsoft Power Platform. It is a suite of lowcode/no-code tools that allow businesses to build custom applications and automate workflows without the need for extensive programming expertise. By using Power Platform, businesses can quickly build applications that streamline their operations, automate repetitive tasks and reduce the risk of errors. Along with tools like the Power Platform, we help our customers optimise their use of Microsoft 365 applications such as Microsoft Teams. Our customers find it easer for employees to work together and stay connected via Teams, no matter where they are working. In addition to the technology solutions, we offer consulting and training services to help businesses fully leverage the capabilities of Microsoft’s cloud-based technologies. Our team of certified professionals help businesses identify their unique needs and design custom solutions that meet those needs. As a Microsoft Gold Partner, we have access to the latest tools and resources to deliver the best solutions for our clients. It’s a win-win situation for everyone. John Opgenorth is a sales account executive at Synergy Technology JOHN OPGENORTH: SYNERGY TECHNICAL Microsoft 365 applications like Microsoft Teams allows employees to stay connected whilst working remotely Photo: Microsoft

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