Technology Record - Issue 29: Summer 2023

83 Meanwhile, partners such as Tollring are developing collaboration analytics solutions that allow users to understand their activity on Teams and monitor business objectives such as employee well-being. In addition, Microsoft is working closely with hardware manufacturers to create more integrated solutions. “Devices from our partners like Honeywell, Samsung and Zebra Technologies now come equipped with the Teams Walkie Talkie app,” says Verma. “These devices have dedicated push-to-talk buttons, a key feature that simplifies communication and reduces the need for carrying extra devices.” Microsoft has also partnered with RealWear, a hands-free, head-mounted device provider, to encourage safe, stress-free and more productive work environments for frontline workers. “We’ve worked together to develop a voiceoptimised version of Teams that allows workers to collaborate with remote experts and troubleshoot issues using a fully voice-controlled wearable headset,” says Verma. “This not only increases efficiency but also reduces business travel costs and the overall carbon footprint.” A Teams-led future Many businesses have already moved, or are in the process of migrating, to a hybrid working model and Teams is helping to facilitate this across offices, factories, warehouses and more. “By leveraging Teams, organisations have overcome communication challenges, streamlined workflows and improved operational efficiency,” says Verma. “The product serves as a central hub for communication, collaboration and task management, enabling seamless connectivity between remote and in-person employees.” The Tasks and Shifts apps in Teams, for instance, have played a crucial IN FOCUS: TEAMS “ It’s all about streamlining processes and making it easier for workers to manage their time and tasks”

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