Technology Record - Issue 29: Summer 2023

91 “Collaboration is critical for businesses to effectively innovate, develop relationships and serve customers. Vyopta provides visibility into hybrid and remote collaboration, allowing organisations to identify barriers to productivity and wellness, resulting in an improved digital employee experience. Our monitoring and analytics platform for business collaboration allows organisations to improve quality of collaboration, ensure tools are working for users, and help employees get time back. Vyopta’s new Experience Score helps businesses to identify individuals, teams and departments that may not be on equal footing when collaborating with their peers or customers. This helps organisations to maximise employee productivity and wellness.” “Solgari eliminates the cost, complexity, and risk of deploying a Contact Centre as a native Teams application. Configured entirely in the cloud, we go live for customers in days – delivering unrivalled speed to value. Because we’re Transactable in the AppSource and Azure marketplaces plus the Teams AppStore, we eliminate friction across the buying process. Compliant call and conversation recording and archiving ensures that customers meet regulatory requirements including MiFID II in Financial Services, HiPAA in Healthcare, and GDPR more broadly. As a seamless extension of Teams, Solgari maximises agent productivity through a familiar, intuitive user experience.” Jonathan Sass Vice President, Product, Vyopta Paul Mason Global Microsoft Alliance Lead, Solgari Image: Threedy “As first of its kind, instant3Dhub for Teams enables seamless 3D collaboration and mixed reality for engineering and manufacturing processes. Deeply integrated with Microsoft’s ecosystem, instant3Dhub comprises a powerful toolset for building high-performance 3D applications, combining a wide range of visual computing features with automation, connectivity, and collaboration capabilities of Teams. Users can visualise complex computer aided design data and assemblies of any size, collaborate in real time, share information using annotations and mark-ups or carry out advanced analysis. Our innovative architecture eliminates data security concerns, integrated with Microsoft Azure AD to enable secure access to your single source of truth, when building innovative industrial 3D solutions without costly graphics processing unit requirements.” Christian Stein Co-Founder and CEO, Threedy Photo: Vyopta Photo: Solgari IN FOCUS: TEAMS

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