Technology Record - Issue 30: Autumn 2023

AVEVA World returns to San Francisco AVEVA World returns to San Francisco in California from 23-26 October 2023, bringing more than 2,500 attendees from over 600 companies worldwide. Focused on the theme ‘Connect Your World’, the four-day event will feature keynotes, customer presentations, industry deep-dives and hands-on training. Delegates will explore how AVEVA’s technology connects people with trusted information to drive responsible use of the world’s resources. The event will offer the industrial community opportunities to network with peers, interact with experts, enhance their technical expertise and hear from over 160 speakers on how digital innovation can drive sustainability and growth. Confirmed speakers include AVEVA’s CEO Caspar Herzberg and chief product officer Rob McGreevy, as well as C-suite leaders from some of the world’s largest companies. Register for the event at Photo: AVEVA Microsoft reveals increased cyber risk for live sports and entertainment industries Sporting events and entertainment venues are facing increasing cyberthreats, according to the fifth edition of Microsoft’s Cyber Signals report, which looked at security data from 634.6 million events across 45 Qatari organisations during the 2022 FIFA World Cup. To overcome these challenges, venues should adopt robust protection measures, according to Vasu Jakkal, corporate vice president of security, compliance, identity and management at Microsoft. In a blog post titled ‘Cyber Signals: Sporting events and venues draw cyberthreats at increasing rates’, Jakkal recommends deploying firewalls, strong encryption protocols like multifactor authentication, and solutions that will continuously monitor network traffic and potential threats in real time. Beyond 2023: how Anywhere365 is going beyond the traditional contact centre 33 Beyond 2023: how Anywhere365 is going beyond the traditional contact centre Anywhere365 is to launch its new Dialogue Cloud Infinity solution at its Beyond 2023 event, which is free to the firm’s accredited partners and will take place in Rotterdam, Netherlands, on 10-11 October 2023. During the event, Anywhere365 executives will showcase the features of the new cloud-based dialogue management solution, which will natively integrate with both Microsoft Teams and Azure Communication Services to empower organisations to interact with anything and anyone, across any channel, from anywhere and at any time. Anywhere365 will also share its product roadmap and updates on the latest developments in its partnership with Microsoft. Meanwhile, business philosopher Rik Vera, Kevin Kieller, a Microsoft Most Valued Professional, and Microsoft cloud solution architect Soham Dasgupta will deliver keynote speeches covering topics such as how to build effective enterprise communication ecosystems, how to fully leverage the Microsoft technology stack, and how to transform business with Microsoft Azure OpenAI. Accredited partners can register for free at: