First, Microsoft will share what we are learning about developing and deploying AI responsibly and will assist our customers in learning how to do the same. That means sharing key documents we develop, such as our Responsible AI Standard, AI Impact Assessment Guide, Transparency Notes and more. Second, Microsoft is creating an AI Assurance Program to ensure that the AI applications our customers deploy on our platforms meet the legal and regulatory requirements for responsible AI. Third, Microsoft is supporting our customers as they implement their own AI systems responsibly. This includes creating a dedicated team of AI legal and regulatory experts worldwide to support our customers and launching a programme with selected partners – like PwC and EY – to assist our mutual customers in deploying their responsible AI systems. And finally, we announced our Copilot Copyright Commitment in September 2023. This new commitment extends our existing intellectual property indemnity support to commercial Copilot services. Specifically, if a third party sues a commercial customer for copyright infringement for using Microsoft’s Copilots or the output they generate, we will defend the customer and pay the amount of any adverse judgments or settlements that result from the lawsuit, as long as the customer used the guardrails and content filters we have built into our products. We are still in the early days of this initiative, but the response so far has been positive. Customers want to quickly implement their responsible use of AI to remain competitive in their industries and to accelerate progress on their key projects. Having our tools and learnings, along with the assurance provided by our Copilot Copyright Commitment, should help them do that even more efficiently. “ Governments play a pivotal role in shaping the path forward for AI and Microsoft welcomes the opportunity to engage with them to advance innovative AI that benefits society as a whole” 37
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