Technology Record - Issue 31: Winter 2023

139 the training courses without concerns about negative consequences. The university also leverages Fortra’s Awareness Platform, which allowed programme administrators to manage their campaigns and course deployments with near real-time reporting on course completion metrics. It customised assessment difficulty levels to adapt the wide variety of knowledge bases and aptitudes. After deploying the training programme, the university observed a five per cent increase in the participation rate among staff. Following the university’s student training campaign, the CISO reported reaching 17,000 of the estimated 40,000 students total, marking a participation rate of more than 42 per cent. Having benefitted from Fortra’s training, learning management and assessment solution, the university CISO intends to continue collaborating with the company’s cybersecurity experts. By working together, both parties can further optimise the training solution based on key metrics and campaign results. PUBLIC SECTOR Photo: iStock/izusek