Technology Record - Issue 31: Winter 2023

154 AVEVA Alexandra Jordan, Senior Manager, Global Alliances Marketing Tel: +1 713 469 1463 AVEVA is one of the global leaders in industrial software that sparks ingenuity to drive responsible use of the world’s resources. Over 20,000 enterprises in more than 100 countries rely on AVEVA to help them deliver life’s essentials: safe and reliable energy, food, medicines, infrastructure and more. By connecting people with trusted information and artificial intelligence-enriched insights, AVEVA enables teams to engineer efficiently and optimise operations, driving growth and sustainability. AVEVA supports customers with open solutions and the expertise of more than 6,400 employees, 5,000 partners and 5,700 certified developers. AVEVA is a constituent of the FTSE 100 and headquartered in Cambridge, UK, with operations around the globe. Blue Yonder Helene Dion, Marketing Director Blue Yonder is a leading, end-to-end, digital supply chain platform provider, enabling companies to better predict and pivot to quickly fulfill customer demand. Blue Yonder’s intelligent platform empowers companies to make smarter, faster business and commerce decisions to deliver more growth, profitability and reimagined customer experiences. Center for Internet Security Tel: +1 518 266 3460 The Center for Internet Security (CIS) is a community-driven nonprofit, responsible for the CIS Controls and CIS Benchmarks, globally recognised best practices for securing IT systems and data. It leads a global community of IT professionals to continuously evolve these standards and provide products and services to proactively safeguard against emerging threats. Also, CIS is home to the Multi-State Information Sharing and Analysis Center, the trusted resource for cyberthreat prevention and response for government entities across US states, and the Elections Infrastructure Information Sharing and Analysis Center, which supports the cybersecurity needs of US elections offices. Anywhere365 Hans Kramer, Chief Brand Evangelist Tel: +31 88 1200 600 Anywhere365 is an omnichannel dialogue management and cloud contact centre platform exclusively for the Microsoft 365 ecosystem. It is the world’s first solution certified by Microsoft in the Contact Center programme for Microsoft Teams. Anywhere365 was recognised as a powerful Teams-native solution in cloud contact centre reports by analyst firms such as Gartner and ISG, and is trusted by over 2,000 global enterprises, like Toyota, Philips and DHL. Anywhere365 integrates with any customer relationship management and IT service management systems to help enterprises engage with their customers across any channel, at any time, from anywhere. It also helps to optimise the warehouse of time in communication and agent productivity. Avalara Brenda Connell, Strategic Partner Director for Microsoft Tel: +1 877 780 4848 Avalara helps businesses of all sizes to get tax compliance right. The firm provides pre-built integrations with trusted big-name financial and business management systems, as well as a robust application programming interface for do-it-yourself business builders. Avalara delivers cloud-based compliance solutions for transaction tax types, like sales and use, VAT, goods and sales tax, excise, communications, lodging, and more. Avalara is headquartered in Seattle and has offices across the USA, Canada, UK, Belgium, Brazil and India. Avaya Eric Rossman, Vice President, Avaya Strategic Alliances and Technology Partners Tel: +1 908 953 6222 Avaya gives its customers the freedom to take their business in the directions that benefit them the most. Avaya’s contact centre and communications solutions offer innovation without disruption, supporting organisations in choosing the right path for them to deliver experiences that drive business momentum. Every day, nearly every person on the planet benefits from Avaya solutions to get assistance, transact and interact, and to be informed. Avaya is trusted by businesses to provide the solutions for their most pressing and complex challenges. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create.