Technology Record - Issue 31: Winter 2023

19 Nadella also explained how the UK and other countries can become leaders in AI, noting that the key is for them to import the latest technology and export value to the rest of the world. “The cloud is helping to make that possible,” he said. “Data is also already in the cloud, making the adoption of AI the next logical step with compounding effects. But we should also be very mindful that the rate of diffusion is so fast that I don’t think there’s going to be a distinction.” Nadella explained that the rate of AI adoption depends upon each specific firm, rather than which industry sector it belongs to. “I think whether it’s in financial services, retail or even healthcare, it’s very exciting to see the broad swathe of industries being reshaped [with AI],” he said. In addition, AI has the potential to transform the lives of individuals, according to Nadella. “The eight billion people on this planet could have in their pocket a personalised tutor, a doctor capable of providing medical advice, and a management consultant that can guide them on how best to run their lives,” he said. “If you take those three things, just think about what it could do to just the agency of an individual. A lot of us are afraid to venture into new domains because it takes a whole bunch of initiative, preparation and learning. But if you have something like Copilot to help you – an assistant that is going to walk you though each step – that is game changing. I think psychologically, that is the most exciting thing.” Nadella highlighted some of the ways he uses AI personally, including reducing his workload and improving his skills. For example, Nadella mentioned how he uses GitHub Copilot to “bring back the joy of coding”. Additionally, Microsoft 365 Copilot has assisted him in developing productive work habits such as summarising meetings and discussing the intent of documents with collaborators before their creation. Transforming work with AI-powered copilots Microsoft 365 In March 2023, Microsoft announced Microsoft 365 Copilot, which enables users to deploy automation tools across applications such as Word, Excel, PowerPoint, Outlook and Teams. GitHub GitHub Copilot is making coding more efficient by suggesting lines of code to developers inside their code editor. Sales Sales Copilot, which is part of the Microsoft Dynamics 365 Sales and Microsoft 365 apps, helps automate everyday tasks and empower sellers to deliver personalised customer experiences. Security In preview since 19 October 2023, Security Copilot allows individuals to detect hidden patterns, improve defences, and respond to incidents faster with generative AI. Images: Microsoft