Technology Record - Issue 37: Summer 2025

114 INTERVIEW productivity, like organising their day and collaborating with colleagues, and another for carrying out business processes and accessing industry-specific data,” says Archibald. “What excites me is how the interoperability between Microsoft 365 and Workspace brings these two solutions together into one seamless experience. It creates a whole new way of working. “Users can start in Microsoft Teams, discover more data in LSEG Workspace, then seamlessly switch back to their Microsoft environment to conduct analysis and create actionable insights in Microsoft Excel. This reduces operational risk, with less manual transfer of data and content from one application paradigm to another. That’s really important in an industry that has very little appetite for error and risk, and has regulatory constraints around that.” Currently, LSEG Workspace Add-in provides M&A data but it will be expanded in future. “This is the very beginning – more datasets will be added to Workspace as part of our partnership with Microsoft to make things even better than they are now,” says D’Jelal. Looking ahead, both executives agree that AI will play a key role in transforming how financial professionals work. D’Jelal believes AI should be seen as an enabler that supports organisations in solving real customer problems and achieving better outcomes. “It’s ultimately about facilitating confident, actionable decision-making done more quickly than ever before,” he says. Natural language interfaces, personalised insights and contextual push notifications are just some of the AI-driving capabilities that will reshape workflows. “AI expands the art of what’s possible, but it also changes how we design and build solutions, and what roles are needed to do that,” says D’Jelal. “At its core, AI helps accelerate our mission to empower our customers.” Archibald agrees, predicting that LSEG’s data and workflows will continue to enrich every layer of Microsoft’s comprehensive AI stack. “At the top of the stack is Microsoft Copilot, the UI for AI,” he explains. “Underneath that, we’ve got tools for low-code and professional developers, data platforms like Microsoft Fabric, and all of it is underpinned by trusted, secure and resilient cloud infrastructure. “We already have a rich integration of LSEG through this stack, but we now have the opportunity to go even further by embedding AI more deeply across the solutions we offer to financial firms, which will contribute to improving the user experience and result in a better customer experience.” “ The LSEG partnership comes back to Microsoft’s mission to empower every user and organisation to do more” NIALL ARCHIBALD, MICROSOFT

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