Technology Record - Issue 37: Summer 2025

PROFILED: CLASSIC DESSERTS Classic Desserts is a UK-based manufacturer that creates traditional, luxury and bespoke desserts for the food service sector. As a British Retail Consortium (BRC) certified food manufacturer, Classic Desserts has to comply with stringent audit requirements, which means it must have a comprehensive and accurate record of operations. However, the organisation’s accounting software lacked manufacturing-specific features, which led to complex manual processes for scheduling, inventory tracking and lot tracing. In addition, it also faced significant inventory management challenges, struggled with tracking raw materials and ingredient consumption, and often relied on estimates for supply orders, which led to excess inventory. To tackle these issues, Classic Desserts adopted VicinityFood, an enterprise resource planning solution designed by Vicinity Software specifically for the food manufacturing industry. The solution has benefited the organisation in multiple ways. For example, it previously took around four hours and a lot of resources to generate lot traceability reports for BRC audits. Since adopting VicinityFood, it has been able to generate these reports within minutes. The software also provides the manufacturer with real-time tracking that has reduced working capital investment by 40 per cent and helped to cut down on excess stock and expired goods. In addition, Classic Desserts was able to replace its manual batch ticket creation process with automated manufacturing resource planning, which saves hours of work each day. Seeing an opportunity for further growth, Classic Desserts migrated from its previous platform to Microsoft Dynamics 365 Business Central, which is compatible with VicinityFood. The solution provides the organisation with new features such as advanced accounting, deeper data access and better integration with Microsoft Power BI and barcode scanning. The combined power of the two solutions has helped Classic Desserts to streamline processes, enhance inventory control and improve batch manufacturing efficiency. The organisation has grown by 80 per cent as a result and is now poised for further expansion, with plans to enhance production scheduling, implement more quality assurance measures and explore new markets. Read the full case study at: bit.ly/3XyjaAS Vicinity Software’s ERP solution has helped Classic Desserts to improve efficiency, save time and meet industry requirements Sweet success Classic Desserts has cut down on excess goods and expired stock following adoption of VicinityFood 129 INDUSTRIALS & MANUFACTURING

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