Technology Record - Issue 37: Summer 2025

CONTENTS FEATURED PARTNERS 13 161 A selection of Microsoft partners operating across all business sectors 168 THE LAST WORD We consider how AI agents are collaborating with workers to automate complex tasks and transform the way we work IN FOCUS: ACCESSIBILITY 74 C NXN Helix has proven the power of its AI platform in a major US Navy challenge. Connection’s Travis Cook tells us more 76 Microsoft is at the forefront of the AI revolution and leading the shift to AI-augmented work. Brian Barnes at Coretek explains how 79 Melissa’s Greg Brown reveals how the firm’s partnership with SharpXRM is giving organisations better access to data 80 Intelligent platforms are the essential foundation for organisations looking to unlock the full potential of AI, says 3Cloud’s Matt Morse 82 We report on SAP’s partnership with Microsoft, and how it will deliver integrated solutions that empower enterprises of all sizes 84 Infiterra’s Anastasia Barba explains how Infiterra is empowering IT and telecommunications businesses to transform their subscription services 86 Alex Baulf tells us how Avalara’s E-Invoicing and Live Reporting platform can help businesses navigate different systems around the world 87 W hat’s the key to seamless hybrid work? Brad Hintze at Crestron says it’s three things: content, collaboration and control 88 T yler Troutman explains how Shure’s AV technology helps businesses to overcome the challenges of modern meetings 90 Meeting spaces are evolving and, according to Huddly’s Knut Helge Teppan, organisations must deploy technology that adapts to human behaviour 92 As office spaces continue to evolve, employees can use Barco’s solutions to meet and collaborate effectively 94 Creating a more accessible workplace Disability is part of being human. Microsoft’s Jenny Lay-Flurrie explains how technology is unlocking new opportunities for accessibility at work

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