71 running but also to ensure it’s running safely, securely and strategically.” When implemented successfully, Copilot can transform daily routines, helping employees across departments work more efficiently, creatively and confidently. It becomes a trusted assistant that reduces manual effort and empowers teams. “Copilot fundamentally reshapes daily work routines across departments,” says Meade. “Legal departments are using Copilot to streamline contract reviews. These teams use it to compare new contract language against pre-approved legal terms, summarise lengthy agreements to quickly surface risks or unusual clauses, and draft standardised language based on historical templates and policies.” Meanwhile, marketing teams are using the tool to generate first drafts of blog posts, campaign emails and social media content. IT teams use it to create and maintain technical documentation, such as password guidelines and troubleshooting instructions. As organisations introduce AI tools, effective change management drives successful adoption and long-term value. “Change management is critical to successfully adopting AI in the workplace,” says Meade. “While the technology itself is powerful, the people and processes around it determine its effectiveness. Without it, even the most advanced AI deployments risk low adoption, wasted investment and user resistance.” For leaders wary of AI’s complexity and rapid evolution, a thoughtful, measured approach makes all the difference. “You don’t need to go from zero to enterprisewide AI transformation overnight,” explains Meade. “Start small, prove value and scale responsibly. Just because AI – particularly generative AI – is still evolving doesn’t mean it isn’t effective today. Waiting comes with risk. While you’re hesitating, competitors are already implementing AI, learning and gaining efficiencies that will compound over time.” Photo: iStock/Wavebreakmedia
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