Technology Record - Issue 37: Summer 2025

75 CNXN Helix Center for Applied AI and Robotics won the US Navy challenge to create a secure AI solution for a variety of its operations “The team also highlighted several use cases where CNXN Helix successfully deployed flexible versions of the platform within the defence environment. Looking ahead to the future, it’s clear that national defence operations will increasingly leverage classified, zero-trust AI architectures to maintain strategic superiority.” CNXN Helix was built to help organisations that face similar challenges to the navy and respond rapidly and securely to the evolving needs of customers. The team of more than 100 employees aims to help businesses overcome challenges such as outdated infrastructure, fragmented data environments and the growing need for secure, scalable AI solutions that deliver real-world results. “Many struggle with legacy infrastructure that isn’t designed for modern AI systems, which requires them to make substantial investment in technological modernisation,” says Cook. “Additionally, these organisations often lack clear AI governance frameworks to address ethical considerations, regulatory compliance and data privacy concerns, a particularly challenging area given evolving regulations across global markets. The talent gap presents another obstacle – the demand for AI specialists far exceeds supply and is forcing companies to compete aggressively for limited expertise while they simultaneously upskill existing employees.” CNXN Helix offers technical expertise, end-to-end solutions and deep industry partnerships with technology providers like Microsoft, to help businesses harness the full potential of AI. Having recently earned first place in the Navy’s AI prize challenge; Helix has proven its ability to develop AI tools for real-world use that can easily be adapted for different contexts. Now, it’s applying that same attention to the enterprise space by guiding companies with AI implementation. By aligning with Microsoft technologies such as Azure AI Studio, Copilot and AI app design tools, Helix helps organisations envision and implement practical solutions. “The Microsoft Azure AI portfolio is an integral part of our customer offering,” says Cook. “We’re planning deeper collaboration through additional investments in technical capabilities, competencies and services to enable the portfolio.” This investment is timely, as businesses are rapidly shifting from exploring how AI can be used for isolated automation to how it can be fully integrated across an enterprise to drive widespread transformation. “One of the most talked about trends this year is how AI agents will transform enterprises by evolving from single-task automation tools into autonomous systems that can manage entire business processes,” says Cook. “AI agents will manage everything from scheduling and project coordination to vendor negotiations and customer interactions while maintaining brand consistency. The most valuable implementations will feature agents that collaborate effectively with human teams. This shift will fundamentally reshape workforce composition, with employees focusing on strategy and creativity while AI handles operations.” Photo: X/AmericasNavy

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