158 FEATURE We asked selected Microsoft partners how they are using Microsoft Azure and AI technologies to empower government organisations to operate safer and more connected cities Partner perspectives “AVEVA empowers tomorrow’s visionaries with contextualised value-chain insights that spark responsible innovation. Microsoft technologies are integral to this vision. Our Unified Operations Center, for example, enables industrial organisations to converge and visualise a combination of operational analytics, maintenance metrics, engineering documentation and financial performance. Urban officials in India’s smart city Nava Raipur use the solution to view integrated AI-infused data streams from different public services – including traffic, water supplies, sewage, electricity and security – within one pane of glass. Average emergency response times have improved by 60 per cent, water and power supplies remain uninterrupted around the clock, and both traffic safety and official accountability have increased. The city has been designated a lighthouse for the Government of India’s National Smart Cities Mission.” “AltaML’s GovLab is a public sector innovation hub that partners with municipalities, like the City of Calgary in Canada, to build safer and more resilient infrastructure. For example, we leveraged machine learning and Microsoft Computer Vision to automate and streamline timeconsuming manual inspections. These AI solutions detect defects in sanitary pipes, pavements and road signage from video footage, enabling cities to prioritise repairs, reduce maintenance costs and enhance public safety. By optimising resources and enhancing essential service delivery for citizens, these AI solutions demonstrate the transformative power of AI in enabling proactive decision-making and effective resource allocation, ultimately benefitting all residents.” Chantal Ritcey Public Sector Industry and Responsible AI Lead, AltaML Gary Wong Global Segment Leader of Power, Utilities and Infrastructure, AVEVA
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