41 Ignite 2024 register for an instructor-led lab, so there is at least one Skillable expert in every lab room to monitor lab performance and delivery. These experts work with session leaders to deliver a smooth learning experience by shifting sessions around to accommodate as many attendees as possible and watching behind the scenes to ensure cloud and data centre resources are running efficiently. “The reason we use Skillable is because of the team,” says Alex O’Donnell, director of experience development at Microsoft. “At times we have pushed them to the bleeding edge when we have new functionality we are sharing with our attendees at the event. Skillable does a superb job dealing with that ambiguity, as well as with working out the instruction requirements and coordinating logistics with our other vendors.” Both Microsoft and Skillable understand that events are strategic business tools. The money invested in attracting attendees must be recouped in the form of increased product adoption and revenue growth. “Experiential learning in the form of hands-on labs is becoming popular as a value-add and attention-grabber for user events,” says Katie O’Zey, vice president of professional services at Skillable. “The deep knowledge that Skillable has built over decades and offers to event planners is what makes the difference during live dates. “The Skillable Events team partners with teams of instructional designers, lab developers, Skillable platform experts and technologists to provide more than a support matrix. There’s a well of expertise in content and learning strategy that lends itself well to the modern event experience.” Following the event, Skillable continues to work with Microsoft to maintain the new lab content and ensure users can access those features for ongoing training. Outside of events, Skillable is a trusted Microsoft Authorized Hoster, supporting programmes such as Microsoft Learn ILT Courseware training, Azure Lab Services, Microsoft Applied Skills and certification exams. To learn more about how Skillable can help bring the human touch to your user training or events, visit: www.skillable.com/event-solutions One of the lab sessions held at Microsoft Ignite 2024
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