Sofie Pompa Enterprise Partnerships Lead, Miro Photo: Crestron “M-Files helps customers enhance experience and retention by becoming the first document management system to natively store content within Microsoft 365 using SharePoint Embedded. This strategic partnership enables seamless access to M-Files AI-curated content through Microsoft 365 Copilot and M-Files Aino, delivering agentic, generative AI experiences that drive engagement. Customers benefit from native co-authoring, automated governance, and unified security within Microsoft’s compliance framework. By eliminating silos and structuring unstructured data, M-Files ensures AI is grounded in trusted content, enabling smarter decisions, streamlined collaboration, and long-term value from Microsoft 365 investments.” “We’re helping customers harness Microsoft technologies, including generative AI, to deliver smarter, more personalised experiences. Our agentic solutions automate complex analysis and generate executive-ready insights, enabling teams to respond faster and more effectively. It’s about empowering every interaction with intelligence, and building long-term confidence through transparency and performance.” “Miro transforms customer experience through generative AI powered by Microsoft technologies. Our AI Innovation Workspace integrates seamlessly with Microsoft 365 and Copilot, enabling organisations to visualise customer journeys, identify pain points and rapidly prototype solutions using AI-generated diagrams and insights. Miro’s Declarative Agent for Copilot automatically creates visual workflows from Teams conversations, accelerating customer-centric product development. Deep integration with Microsoft Purview ensures secure AI governance while teams collaborate on customer experience improvements. With the combined power of Miro and Microsoft’s AI capabilities, customers can quickly transform great ideas into real outcomes that enhance end-user satisfaction and drive long-term retention.” “Crestron solutions are deeply integrated with Microsoft Teams Rooms and have been engineered to complement the Microsoft ecosystem, supporting seamless collaboration and elevating productivity. Our high-quality AV enhances meeting room experiences and improves transcription accuracy, which is critical for enabling AI-driven features. Additionally, Crestron has long supported integration with the Microsoft Graph API, allowing customers to connect audio visual (AV) experiences with broader workflows. This open ecosystem empowers users to leverage Microsoft AI capabilities while maintaining Crestron’s reliable AV performance. This partnership results in technologies that create more efficient workspaces to support evolving user needs and enhance the overall Microsoft Teams Rooms experience.” Yohan Lobo Senior Industry Solutions Manager, M-Files Cristina Pieretti General Manager, Moody’s Digital Content and Innovation Brad Hintze Executive Vice President, Global Marketing, Crestron COVER STORY 52 Photo: Unsplash/Surface
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