Technology Record - Issue 38: Autumn 2025

58 VIEWPOINT Before tools like Microsoft Copilot can deliver value, organisations need to modernise the infrastructure that support them, and that starts with migration to the cloud AARON WADSWORTH: BITTITAN AND NEIL LANGSTON: POWERSYNC PRO Migration innovation Companies are ready to embrace the new era of AI-powered productivity, and Microsoft is leading the charge by integrating the technology into tools such as Copilot, Azure AI and Microsoft 365. In fact, more than 85 per cent of the Fortune 500 are already using Microsoft Azure OpenAI. But here’s the truth: AI doesn’t run well on outdated infrastructure. Outdated systems don’t just slow you down, they can block access to cloud-native AI altogether. Whether they use on-premises Exchange, hybrid Active Directory (AD) or siloed file repositories, older systems are becoming roadblocks to AI innovation because they’re expensive to maintain, slow to scale and they hinder agility. Today’s AI tools use cloud-native environments, real-time collaboration and consolidated identity structures. However, many organisations have yet to implement these advancements. For example, Copilot requires Microsoft Entra ID as the core identity platform, data in SharePoint Online and OneDrive for contextual access, and seamless integration with Teams and Outlook. Copilot can’t operate in environments where data is still stored locally, identities are fragmented, or users are split across tenants. Yet, Microsoft reports that only 40 per cent of enterprises have a fully cloudbased productivity technology stack, meaning most organisations need to modernise to make the most of Copilot. That’s where migration comes in. Migration isn’t just a data transfer task. For companies wanting to make the most of their AI-enabled tools, migrations are a strategic enabler of digital transformation. When done right, migrations support AI readiness by consolidating Microsoft 365 tenants after mergers or acquisitions, or when organisations are migrating from on-premises AD to cloud-only or hybrid Entra ID models or moving file systems to SharePoint Online and OneDrive. They also ensure user identity and device coexistence during transitions. These kinds of migrations require solutions that can manage complexity, scale securely and minimise disruption. This is where BitTitan and PowerSyncPro can help. To date, BitTitan MigrationWiz has helped migrate over 28 million users to the cloud. As Microsoft continues its push toward AI-optimised infrastructure, BitTitan has also expanded capabilities to support Microsoft 365 tenant-to-tenant migrations, AD and device migrations and moves from Google Workspace to Microsoft 365. Now, BitTitan has partnered with PowerSyncPro, an enterprise-grade identity synchronisation and workstation migration solution that simplifies, accelerates and de-risks complex migrations across identity, data and device layers. PowerSyncPro allows for near-real-time directory synchronisation and hybrid coexistence, giving organisations the ability to establish a unified working experience from day zero in mergers and acquisitions. They can also use it to sync passwords and identities across different sources. This supports big bang, gradual or phased migrations with minimal end user disruption. “Here’s the truth: AI doesn’t run well on outdated infrastructure”

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