95 There’s also the human element to consider. Poor user experience in document systems leads to disengagement. When tools are clunky or inconsistent, employees create their own workarounds – personal folder structures, unauthorised cloud services, informal sharing. This ‘shadow IT’ undermines governance and introduces security vulnerabilities. Change fatigue is real. When new tools are rolled out without clear benefits or adequate support, employees resist. They fear losing control over their workflows, struggle with steep learning curves, and question the motives behind transformation. Without thoughtful implementation, even the most promising technologies can fall flat. Enter M-Files, a leader in AI-powered document management, and its strategic partnership with Microsoft. This collaboration enables seamless connectivity between M-Files and Microsoft 365 via SharePoint Embedded – an API-only, scalable content repository that powers modern Microsoft experiences like Loop and Copilot Pages. M-Files now allows organisations to store selected content directly within the Microsoft 365 tenant, eliminating duplication and enabling seamless access through familiar apps like Teams, Outlook, and Copilot. This native connection supports co-authoring, “ Without thoughtful implementation, even the most promising technologies can fall flat” Photo: Unsplash/thestandingdesk
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