Technology Record - Issue 39: Winter 2025

108 INTERVIEW others. The ‘ecosystem of ecosystems’ and radical collaboration are about recognising that today’s architectures demand broad, strategic interoperability. This ecosystem extends beyond technology – it’s about connecting people and organisations to solve global challenges, from sustainability to supply chain resilience. Can you give a couple of real-life examples of industrial intelligence in action? AVEVA, in partnership with Microsoft is delivering industrial intelligence at scale. This collaboration combines AVEVA’s deep industrial expertise with Microsoft’s cloud and AI leadership to accelerate digital transformation globally. Our CONNECT industrial platform is built on Microsoft Azure. We’re not reinventing the wheel; we’re leveraging Microsoft’s platform and infrastructure and then building our own value layer on top, which is the same strategy used to deliver sustainable value in a cost-effective manner, and time to market to our customers across our entire portfolio. Let’s take the chemicals sector, for example, SCG Chemicals in Thailand is using AVEVA’s asset performance management tools, AI and machine learning to predict failures before they happen. They increased plant reliability from 98 to 100 per cent, which, in practice, meant zero catastrophic failures during that period. The ROI was remarkable: the system delivered about nine times the investment in just six months. Another example is in energy and sustainability. Protium, a major UK energy company that operates hydrogen plants used AVEVA Process Simulation on Azure, and is in the process of deploying AVEVA PI Vision, PI Server and System Platform to collect, contextualise, analyse, and visualise asset performance and operations data. This includes deploying a digital twin to optimise its end-to-end green hydrogen production, compression and logistics network. They reduced carbon dioxide emissions by doubledigit percentages and achieved a 295 per cent ROI in the first year alone. When you use AI for predictive maintenance, you continuously avoid failures, downtime and cumulative losses. And in operations where an hour of downtime can mean millions of dollars, the gains add up very quickly. This is why I say that companies that don’t take advantage of industrial intelligence will simply not be able to compete in the years to come. What advice would you give to industrial leaders of the future? As a vendor, whenever we bet on a technology, there’s a real risk of losing the investment. On the other hand, taking too long to make decisions, jeopardises our time-to-market and market-share. Our customers face the same questions today: where should they invest, in which technologies, and with which vendors and partners? Partnering with AVEVA turns technology adoption into a strategic advantage rather than a gamble. The AVEVA advantage lies in our ability to guide smarter technology decisions, grounded in a proven track record and unmatched industry experience. We de-risk innovation by taking an evolutionary approach: we build upon and enhance your existing implementations instead of forcing a full replacement. This ensures you stay on the cutting edge while minimising disruption and lowering total cost of ownership. With AVEVA’s unique portfolio and the largest industrial ecosystem of the world, customers don't just buy software, they secure their future. The future of industrial intelligence is clear: evolve, adapt or become obsolete. It won’t replace humans, but it will redefine roles and demand new skills. Companies should start small but with an appropriate sense of urgency and a plan for enterprise-scale integration from day one. Industrial intelligence must be intentional. It’s not technology for technology’s sake, it’s about delivering measurable value to customers. Those who embrace it will lead; those who don’t risk being left behind. Discover why industrial intelligence is the foundation of tomorrow’s industries: www.aveva.com/en/about/generationi “ The future of industrial intelligence is clear: evolve, adapt or become obsolete”

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