129 PUBLIC SECTOR “Tax and customs administrations are among the most digitally advanced public institutions, on par with innovation in the private financial sector. Their operations generate vast amounts of data through tax filings, customs declarations and risk assessments. Leveraging advanced AI and cloud technologies, governments can enhance citizen-facing services, simplify compliance and gain comprehensive insights into taxpayer behaviour. Microsoft’s Azure platform provides secure, scalable solutions that empower public finance authorities to improve agility, transparency and operational efficiency, which supports more effective revenue collection and responsible financial management. These capabilities are essential for modernising public finance and delivering better outcomes for society.” Karl Heinz Krug Vice President, Industry Lead Public Finance Europe, Capgemini “Quantexa helps public finance organisations make better decisions by connecting and understanding their data. Using advanced analytics and AI, governments can strengthen financial integrity, modernise outdated systems and deliver services that are more efficient and responsive to citizens’ needs. Quantexa’s Decision Intelligence Platform promotes responsible and transparent AI use, supporting compliance with global standards such as the European Union AI Act. By creating a clearer picture of risk and opportunity across departments, Quantexa enables collaboration and smarter policymaking, helping public institutions build the trust, agility and resilience needed to navigate an increasingly complex global environment.” Jerome Bryssinck Vice President, Government Solutions, Quantexa “According to the Tax Justice Network, countries lose more than $450 billion in yearly tax revenue to international corporate tax abuse and private evasion. Strengthening digital infrastructures is key to reversing that trend. In Asia, we helped governments modernise their IT systems by implementing eComply and Verify – transforming VAT reporting and compliance and enabling tax authorities to detect issues faster and act with confidence. As digital ecosystems mature, compliance will move upstream, supported by traditional and emerging technologies like agentic AI. This is essential to ensure a resilient tax environment amid the wave of agent-based interactions currently reshaping administrative processes.” Gabriel Bellenger Consulting Lead, Global Revenue Industry Lead, Accenture, Accenture Three Microsoft partners share how they are using Microsoft’s AI and cloud technologies to help drive greater efficiencies within public finance Partner perspectives
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