13 132 From experiments to execution Microsoft’s Anya Minbiole tells us how Microsoft and its partner ecosystem help retailers use AI to turn data into productivity gains and improve customer satisfaction 136 Shikshya Khatiwada from Kyndryl highlights how retailers are reimagining operations with agentic AI RETAIL & CONSUMER GOODS 124 Public finance turns to AI Valentina Ion from Microsoft explains why AI plays a critical role in helping public finance organisations transform operations and deliver citizen-focused services while driving productivity and efficiency 130 Microsoft’s Sally Frank discusses how startup companies Atropos Health, Autonomize AI, IgniteData and Raapid are using autonomous AI to deliver real-world impact PUBLIC SECTOR MEDIA & COMMUNICATIONS 118 Changing the game Microsoft’s Mandy Rutledge on how AI is transforming the production and delivery of live broadcasting, from the sidelines of the NFL to viewers’ living rooms 122 AVIXA’s Samantha Minish explores how the convergence of broadcast and AV technology is transforming industry communication
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