23 Crestron has made its Modern Workplace Certification available as an online offering. Workplace designers, sales teams, consultants and IT and audiovisual professionals can now learn about Crestron’s Microsoft Teams Rooms-certified solutions for the workplace for video conferencing, collaboration and presentation technologies. The certification is also designed to encourage creative and user-friendly workspaces that enhance productivity and the employee experience. Sessions for the certification include learning how to integrate and manage wireless presentation technology, an overview of intelligent video solutions, the fundamentals of audio over internet protocol and its applications in Microsoft Teams-enabled workspaces, and more. Crestron’s Modern Workplace Certification available online Intermedia expands Microsoft integrations for unified communications Smarsh expands AI-driven platform with CallCabinet integration Intermedia Intelligent Communications has added Microsoft 365 email to its Intelligent Archiving Solution, enabling businesses to retain and manage email data alongside their voice, chat, SMS and video communications, all within a unified, secure platform. “Beyond archiving, this centralised, secure data foundation positions our customers to unlock the potential of AI, enabling more intelligent search, process automation and productivity-driving insights,” said Irina Shamkova, chief product officer at Intermedia. The release builds on Intermedia’s ongoing expansion of its integrated capabilities, which already support Microsoft Teams. As a Microsoft Certified Solutions Partner for more than 15 years, Intermedia plans to continue to provide deep, secure integrations across the Microsoft ecosystem. Smarsh has acquired CallCabinet, a leader in cloud-native, compliant call recording and AI-powered voice analytics. The integration expands the Smarsh platform with advanced capabilities for real-time voice capture, conversation analytics and quality assurance. Organisations can securely record and analyse voice interactions across modern communication environments to strengthen regulatory compliance, data governance and risk management while improving customer experience and operational efficiency. By unifying voice and digital communications, the platform delivers actionable intelligence across front- and back-office workflows – enabling firms to uncover risk patterns, enhance performance and turn voice data into a competitive advantage. Photo: Adobe Stock/Prostock Studio
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