Technology Record - Issue 39: Winter 2025

25 Cisco has unveiled new AI agentic capabilities in Cisco AI Assistant and RoomOS 26 for Cisco devices. At the Webex One event – held in San Diego, California, in September 2025 – Cisco revealed room devices with RoomOS 26 will feature an agentic director for automatic framing of video participants, an AI notetaker to summarise meeting notes and actions, and a workspace advisor to optimise collaboration. The release also highlights its partnership with Microsoft and NVIDIA on the Microsoft Device Ecosystem Platform (MDEP), optimised for Nvidia AI on Cisco, which enables advanced AI-driven insights and enterprise-grade security. The first Cisco devices on MDEP will arrive in early 2026. The real value of AI comes when it joins the team For years, we’ve been conditioned to think of AI as the eager intern – helpful but constantly needing supervision. That mental model is breaking down fast. The agentic AI systems that I’m seeing don’t just assist, they act. They don’t suggest, they get it done. They don’t wait for instructions, they own outcomes. This shift is creating something genuinely new: hybrid teams where humans and AI agents divide and conquer the work based on strengths. AI handles the tedious, repetitive, data-heavy tasks that make humans question their life choices. Humans focus on creative, strategic, relationship-driven work that AI still can’t touch. It’s not revolutionary. It’s happening now. Miha Kralj is global senior partner of hybrid cloud services at IBM VIEWPOINT Cisco releases new AI agentic capabilities Microsoft will provide 20 million people in India with AI skills by 2030 as part of a $17.5 billion investment to expand the country’s cloud infrastructure and integrate Microsoft AI into public sector platforms. The four-year investment will focus on “three pillars: hyperscale infrastructure to run AI at scale, sovereign-ready solutions that ensure trust, and skilling programs that empower every Indian to not just join the future but shape it,” according to Puneet Chandok, president of Microsoft India and South Asia. “[I’m] happy to see India being the place where Microsoft will make its largest-ever investment in Asia,” said India’s Prime Minister Narendra Modi. “The youth of India will harness this opportunity to innovate and leverage the power of AI for a better planet.” Microsoft commits $17.5bn towards India’s AI and cloud transformation Satya Nadella, CEO and chairman of Microsoft, announced Microsoft is doubling its skilling commitment in India during a keynote speech in New Delhi

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