insights and streamline complex quality and compliance processes. Working closely with Hetero and its subsidiary Audree Infotech, Cloud4C deployed a cloud-native architecture on Azure, addressing long-standing challenges around data fragmentation, manual reporting and operational bottlenecks. The new architecture gave Hetero a single environment capable of supporting advanced analytics, automation and real-time decisionmaking across 11 manufacturing plants. By modernising its core systems and introducing AI-powered workflows for root cause analysis and quality control, Hetero has cut infrastructure costs by 40 per cent, automated more than 4,000 documents each month and saved 13,500 working hours. “Cloud4C’s work with Hetero is a clear example of partner-led transformation that improves operations and creates headroom to enter new markets,” says Taylor. Hetero’s shift to a unified cloud architecture demonstrates the first step every organisation must take in bringing data into one governed, accessible environment so AI can generate meaningful impact. “We’re starting to see a new set of technology patterns take shape across every sector,” says Taylor. “They’re not tied to a single product or workflow but to a fundamental shift in how organisations operate. The companies leading in this era of frontier firms aren’t just experimenting with AI; they’re embedding it into every workflow, decision and product. “They’ve shifted from running IT to running intelligence. Cloud and AI are no longer technology choices; they’re becoming the business model itself. That’s exactly what Microsoft Foundry was designed for. It’s a unified Azure platform-as-a-service that brings together everything organisations need to build, customise and deploy AI solutions at scale. Foundry enables teams to design and manage intelligent applications and agents that unlock insights from data, generate meaning at scale and continuously improve through iteration.” Working with Foundry, Microsoft Fabric was built to break down siloed data and provide organisations with a single, unified view across all operations. “At its core is OneLake, a logical data lake that provides a consistent, secure foundation for discovery, sharing and policy enforcement, enabling teams to collaborate on one trusted source of truth,” says Taylor. Fabric also integrates a range of database services – including Azure HorizonDB, Azure DocumentDB, SQL Database and Cosmos DB – so organisations can run workloads across hybrid and multi-cloud environments without Nurses at Lucerne Cantonal Hospital in Switzerland are saving two to three days each month organising work schedules, leaving more time for better patient care COVER STORY 32
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