Technology Record - Issue 39: Winter 2025

34 switching platforms. And with Azure Copilot, teams can manage specialised agents across the cloud lifecycle, streamlining AI-powered workflows and data-driven insights so products move from concept to market more efficiently. Customers can use Microsoft’s broad library of AI models – from Microsoft, OpenAI, Hugging Face, Meta and Anthropic – to build customer copilots, autonomous agents or enhance their apps. “This is all about deepening our commitment to bringing the best infrastructure, model choice and applications to our customers,” said Satya Nadella, chairman and CEO of Microsoft, when speaking about the addition of Anthropic’s Claude to Foundry. Now, Azure is the only hyperscaler to offer both OpenAI and Anthropic models to empower organisations to build the best possible AI applications. Across industries, Microsoft ensures its AI solutions meet the specific challenges and regulatory requirements each sector faces. “These technology patterns – unified cloud foundations, secure AI integration and domain-specific copilots – are repeatable across industries,” says Taylor. “Whether in healthcare, manufacturing or retail, we help organisations apply the same architecture to streamline supply chains, ensure compliance and accelerate innovation. By tailoring our approach to each industry’s unique needs, we enable companies to deploy AI responsibly at scale while driving measurable business impact. “In financial services, for example, we’re helping partners like BlackRock modernise operations by re-architecting its Aladdin platform on Azure AI,” says Taylor. “Aladdin Copilot allows analysts and portfolio managers to query complex financial data in natural language and get immediate, actionable insights, all within a secure, fully governed workflow that meets strict compliance requirements.” The AI pattern for BlackRock integrates model reasoning, data orchestration and compliance checks within a single, governed workflow, ensuring every insight meets strict financial regulations. This means financial services professionals can get accurate replies when asking questions like ‘what is my exposure to companies building AI processors?’. For Microsoft, the real opportunity isn’t just using AI but about embedding intelligence into the DNA of a business. “That’s when transformation truly happens,” explains Taylor. “It’s how organisations unlock new value, reshape processes and set the pace for what’s next. And this is exactly where our partners play a critical role. They bring deep industry expertise and an understanding of each customer’s unique challenges, helping them apply AI in ways that create measurable impact. Together, we’re not just deploying technology, we’re helping every organisation reimagine what’s possible and build the future of their industry.” “ Our partner ecosystem is the force multiplier” ALYSA TAYLOR, MICROSOFT COVER STORY Microsoft Ignite 2025 showed how Mercedes-Benz is using Microsoft AI in its factories to reduce machine malfunctions and energy consumption

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