Technology Record - Issue 39: Winter 2025

41 As organisations continue to evolve, the interplay between security, simplicity and trust is becoming even more critical. The rise of AI, hybrid work and interconnected ecosystems has blurred traditional perimeters, requiring IT teams to adopt more adaptive and intelligent defences. To help organisations prepare for this future, Microsoft Security Copilot is transforming how threats are detected and managed. The solution uses AI to analyse risks in real time, automate responses and continuously refine protection without adding complexity for end users. “It’s the next step in making security proactive rather than reactive,” says Meade. “Automation gives IT teams the visibility they need while keeping the user experience simple.” Still, technology alone can’t build trust. The human element – communication, consistency and culture – remains essential. “Even the best security controls can fail if employees don’t understand or believe in them,” says Meade. “That’s why we align every technical solution with training, transparency and leadership support. Trust is earned through experience, not policy.” Synergy Technical’s approach reflects a broader truth about modern IT: security should make work safer, not harder. Simplicity should make systems smarter, not weaker. Trust should never be assumed, it must be earned and maintained. By weaving these principles together, Synergy Technical helps organisations operate with confidence in a world that demands both speed and security. When protection feels effortless and simplicity drives trust, businesses don’t just safeguard their future, they accelerate it. Xavier Charles is director of marketing at Synergy Technical Photo: AdobeStock/Kostiantyn

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