Technology Record - Issue 39: Winter 2025

64 INTERVIEW Amplifying human intelligence Huddly’s Rósa Stensen gives an insight into the firm’s vision for AI-native collaboration as a tool to empower teamwork Agentic AI is the next revolution in our industry. Like every industrial revolution, it doesn’t exist in a vacuum but builds on the ones that came before. Electricity powered computing, then computing led to the internet, and the internet brought us the cloud. Together, these advancements paved the way for AI, enabling human progress. “Innovation at Huddly happens much the same way,” says Rósa Stensen, CEO of Huddly. “It’s all about building layer by layer. First, we pioneered edge AI with Huddly IQ. Then, we added network connectivity with Huddly L1. Together, this laid the foundation for Huddly Crew, which delivers edge AI across a network of cameras.” Huddly Crew introduced the industry’s first on-device AI director, an autonomous agent that uses spatial awareness to direct and edit meetings in real time. This lays the foundation for the next major technological leap: AI-native collaboration, where AI in the meeting room and in the cloud work together to amplify human decision-making in real time. For decades, unified communications has been about connecting people by offering voice, video and chat in one platform. But with the rise of AI agents, the paradigm is shifting. “Frontier firms integrate company knowledge across a shared data spine and put agentic AI at the core of their operations,” says Stensen. “These agents aren’t just tools. They’re participants in the communications fabric itself.” In these organisations, knowledge no longer sits in disconnected silos. Customer conversations, product decisions and workflow history integrate into a single intelligence layer. But knowledge integration isn’t enough. Decisions still happen in meeting rooms, where human intelligence, creativity and interaction come together. If AI agents aren’t present in those rooms, they miss crucial context about how and why decisions are made. The solution is AI-native collaboration rooms. “Imagine the difference between making music in your garage and stepping into a professional recording studio,” says Stensen. “In the studio, technology is not an add-on, but an integral part of the creative process.” These rooms work the same way, deeply integrating AI into the physical space where it actively participates in meetings, rather than just automating tasks. “Our role is to facilitate collaboration in these spaces and enable better decisions, faster alignment and measurably improved outcomes,” says Stensen. How does this work in practice? Huddly’s modular, AI-native devices act as intelligent nodes, using a 3D view of the room to recognise patterns related to who is BY ANNA VERENA BRANDT “ We can deliver the full value of agentic AI across the digital and physical sides of collaboration”

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