75 organisations preserve and extend the life of legacy infrastructure while ensuring seamless connectivity across UC, AV and IT networks. For Univision, the most watched Spanishlanguage television network in the USA, that meant unifying legacy and cloud platforms to enable collaboration between studios and corporate offices, reduce inefficiency and maintain broadcast continuity throughout the migration process. Across nearly every engagement, one ecosystem consistently sits at the centre: Microsoft Teams and the broader Microsoft 365 platform. Teams has evolved from a communications hub to the nervous system of enterprise collaboration – connecting meetings, messaging, telephony, devices and data, now further amplified by Microsoft Copilot and Fabric. Continuant’s role is to make this Microsoft ecosystem interoperate intelligently with what organisations already rely on – Cisco infrastructure, Zoom rooms, contact centres and complex AV systems – so they can modernise at their own pace without sacrificing continuity or user experience. In this model, Teams becomes the strategic core of hybrid collaboration, while interoperability safeguards existing investments and prevents the accumulation of new technical debt. Crucially, digital transformation should be measured not by how many tools are deployed but by the outcomes they create. Continuant works with customers to define and track success metrics, such as: adoption and engagement, uptime and performance, support efficiency and cost reduction, customer satisfaction, and the value retained from legacy infrastructure. These measurements ensure transformation delivers meaningful, accountable business impact. As organisations navigate hybrid work, accelerating AI capabilities and growing security demands, one constant remains: transformation succeeds only when people are equipped, confident and connected. Systems can be modernised and workflows automated, but human enablement is what turns technology into progress. Continuant’s human-centred approach – grounded in interoperability, guided by adoption and change management and measured through outcomes – helps enterprises move forward with purpose. Whether enabling clinicians to communicate more effectively, optimising operations for manufacturers or unifying media workflows across global teams, the objective is always the same: empower people through technology that works together, not in isolation. That is digital transformation done right – deliberate, integrated and human by design. Peter Rodgers is president of Continuant IN FOCUS: TEAMS Continuant helped manufacturer Adient, which operates in over 30 countries, to improve collaboration and communication across its global workforce
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