Technology Record - Issue 39: Winter 2025

of CVI and now through expanded Teams Rooms interoperability capabilities by adding cross-platform meetings via session initiation protocol. Our partnership is grounded in making Teams and Teams Rooms more useful throughout an organisation. That alignment matters even more today. As Microsoft shifts towards AI-first collaboration, customers expect their meeting rooms to work for every meeting: internal, external and cross-platform. By removing interoperability blockers, Pexip contributes to driving room usage and strengthening the Teams ecosystem. For organisations, this means that rooms become more useful and Teams becomes the natural default for everyday collaboration. When Teams Rooms is part of everyday workflows, people naturally start to benefit even more from using Facilitator and Copilot. A recent customer example highlights this in practice. The organisation migrated more than 700 rooms from Zoom to Teams, and Pexip became a catalyst for the migration by providing great user experiences throughout its journey. As a result, the customer also decided to move faster in their Copilot journey, more rapidly extracting the full value of their Microsoft 365 investment. For organisations looking to accelerate their Microsoft collaboration and AI strategies, we emphasise three key priorities: ensuring every room can join any meeting, because cross-platform access is key to user experience and avoiding shadow IT; making experiences consistent and simple, because reliability builds trust and trust builds happy users; and selecting solution partners that align with Microsoft’s strategy, with partners such as Pexip that amplify Teams and Teams Rooms usability becoming even more important. Teams Rooms will continue to evolve in AI-powered capabilities. Pexip’s role in this is to continue helping organisations make these devices simple and reliable to use, so people feel confident in using their Teams Rooms for all their meetings, and that Teams Rooms becomes customers’ preferred choice for room systems. This ensures they can fully realise the benefits of their AI-powered workplace. Anders Løkke is vice president of product marketing and strategy at Pexip Photo: AdobeStock/Dusan Petkovic 89 IN FOCUS: TEAMS

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