10 CONTENTS PUBLIC SECTOR 100 Improving healthcare outcomes with AI Microsoft’s David Rhew discusses how AI technology can help with everything from expediting diagnoses to increasing operational efficiencies 105 Sean Griffin explains how PRATUS can enable public and private sector agencies to work faster together to manage major events FINANCIAL SERVICES INDUSTRIALS & MANUFACTURING 78 From blind spots to boardroom confidence Microsoft’s Indranil Sircar believes OT security will continue to expand as manufacturers adopt more advanced digital technologies, including AI 68 Insurance’s digital colleagues Microsoft’s Jeffery Williams discusses the AI agents reshaping underwriting, claims and actuarial functions, and the impact it has on building continuous insight, human-agent collaboration and trust 74 T he LSEG and Microsoft partnership is focused on transforming workflows, improving compliance and driving innovation across global capital markets 76 S ynergy Technical’s Billy Templeton shares how Microsoft Purview is helping financial institutions strengthen their security and compliance 83 AVEVA’s Rob McGreevy explains how the convergence of IoT, AI and cloud platforms is empowering companies to respond dynamically to shocks 86 A mature operational platform is essential to the success of AI-enabled assets, says Cumulocity’s Juergen Kraemer 88 AVEVA’s Kim Custeau believes organisations can use existing digital solutions to tackle the numerous mega-challenges facing them in 2026
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