11 RETAIL & CG 106 Accelerating innovation to the shelf Microsoft’s Felice Miller explores how agentic AI is enabling retailers and consumer goods organisations to respond faster to market demand MEDIA & COMMUNICATIONS 90 Moving beyond the hype Microsoft’s Simon Crownshaw explains how AI in media is moving beyond pilots to deliver measurable impact 94 Multinational telecommunications company BT Group has transformed meeting spaces with scalable solutions from Huddly 96 AVIXA’s Jenn Heinold looks ahead to InfoComm 2026, where enterprises can explore the technologies and strategies transforming the way organisations work together FEATURED PARTNERS 111 A selection of Microsoft partners operating across all business sectors 116 THE LAST WORD Colin Masson of ARC Advisory Group tells us that manufacturers are no longer experimenting with AI; they are now deploying agentic operations powered by data platforms and sustainable computing
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