7 CONTENTS 38 MIND THE GAP As organisations accelerate deployment of AI agents, appropriate security and governance is required to avoid leaving critical systems and data exposed. We spoke with Microsoft’s Vasu Jakkal and Herain Oberoi to find out more 14 MARKETWATCH The latest news from Microsoft and its partners, including the new Anthropic AI tools added to Microsoft’s Frontier Suite 48 J ames Pearse from Iomart believes zero trust for AI provides a practical foundation for operating securely, at a time when trusting anything digital is becoming increasingly difficult 50 Mishal Makshood highlights the partnership between Microsoft and the Center for Internet Security and how it protects businesses and governments from cyberthreats 52 I ntermedia’s Jonathan McCormick discusses how the company delivers integrated cloud communications, contact centre, compliance and AI capabilities to simplify operations and enhance customer experience 56 Microsoft’s Albert Kooijman and Barco’s Jan van Houtte discuss Barco’s ClickShare Hub and Sennheiser TeamConnect Bar bundles 58 G lobalSign’s Martin Lowry explains how firms can manage identity, risk and regulation 59 Modern working is driving demand for intelligent tools capable of adapting seamlessly to any environment, says Cisco’s Snorre Kjesbu 60 Shure’s Tyler Troutman shares how organisations can deliver reliable, immersive hybrid experiences with automated device monitoring, AI video features and audio solutions 62 Crestron’s intelligent AV and collaboration tools ensure meeting participants stay connected and productivity flows organically 64 Reply’s Richard Acreman shares real-world examples of how AI can make a meaningful difference when grounded in execution and trust 66 Cisco’s Espen Løberg discusses how intuitive, secure technology keeps people connected in modern workspaces and mobile environments 67 Leighton Searle of Cloud Direct is turning AI-driven transformation into practical, deliverable outcomes for businesses ISSUE 40: SPRING 2026
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