96 INTERVIEW Turning siloed data into operational gold Industrial intelligence and connected ecosystems are empowering organisations to derive actionable insights from their data and overcome multiple operational challenges, says AVEVA’s Amanda Oñate What is industrial intelligence? According to Amanda Oñate, vice president of ecosystem and platform marketing at AVEVA, the term describes the ability to turn industrial data into continuous, actionable insights which improve how assets, people and processes perform. As industrial intelligence continues to evolve rapidly, organisations will be able to use connected technologies to optimise their operations in ways that were previously impossible. How can connected ecosystems and real‑time intelligence help industrial organisations break down data silos and improve operational efficiency? Having worked within the customer experience (CX) business at technology firm Oracle, I’ve seen first-hand how personalised, realtime interactions can transform the way organisations understand and respond to people’s needs. That same principle applies directly to industry. When real time operational data, contextual signals and AI-driven insights come together, they empower teams to make better decisions faster – just as real time customer insights do in CX. In many ways, industrial intelligence is the operational counterpart to modern customer experience: both rely on timely data, meaningful context and intelligent orchestration to create more responsive, connected and impactful outcomes. The challenge is that industrial organisations are generating more data than ever, yet much of it sits in silos or lacks the context needed to make it useful. Connected ecosystems, powered by industrial intelligence, enable the unification of operational and engineering data into a single window, where the relationship between systems, processes and assets becomes much clearer. What top three challenges can industrial intelligence solve for organisations? Firstly, it can dissolve costly operational silos by unifying disconnected information and systems across an organisation, making the data both more usable and trusted. Second, industrial intelligence helps organisations unearth hidden patterns in their data and identify optimisation opportunities that might otherwise go unnoticed. Third, connected ecosystems help reduce barriers to collaboration, bringing together engineers, supply chain partners and external stakeholders into a single, coherent whole. Platforms like CONNECT, AVEVA’s secure, cloud-based industrial intelligence platform built natively on Microsoft Azure, act as the digital backbone for data, applications and collaboration across the industrial lifecycle. This enables organisations to securely BY REBECCA GIBSON “ AI is helping organisations turn colossal amounts of operational and engineering data into actionable intelligence”
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