Technology Record - Issue 42: Autumn 2026

19 150 146 158 Featured Partners A selection of Microsoft partners operating across all business sectors 164 The Last Word Amidst circulating conversations about the risks of rapidly developing agentic AI, Microsoft’s vision for responsible use and leadership remains clear We’re now using AI to do far more than just answer questions Doug Priest, Microsoft Public Sector 150 Turning data into action AI is helping cities turn fragmented data into actionable intelligence and rethink operations, says Microsoft’s Doug Priest Media & Communications 146 The data difference Microsoft’s Simon Crownshaw explains how AI and connected platforms are helping media organisations curate personalised experiences, gain new revenue and a competitive advantage Retail & Consumer Goods 154 From process automation to enterprise-wide intelligence Microsoft’s Shish Shridhar explains how AI is reshaping retail as businesses move beyond pilots towards continuous intelligence and execution 154

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