Technology Record - Issue 42: Autumn 2026

31 IT solutions provider SHI has become a founding member of the Tokenomics Foundation, a vendor-neutral body focused on establishing open industry standards, benchmarks and best practices for AI economics. Operating in close partnership with the FinOps Foundation – which includes Microsoft and SHI among its premier members – the group aims to help organisations move from experimental AI adoption to sustainable AI operations. “Joining the Tokenomics Foundation strengthens our ability to help customers turn AI adoption into measurable business outcomes while contributing to the evolution of this rapidly emerging discipline,” said Shane Cronin, head of FinOps and IT asset management services at SHI. Iron Mountain earns Microsoft’s Certified Software designation for Financial Services Information management company Iron Mountain has achieved the Microsoft Solutions Partner with Certified Software designation for Financial Services for its InSight DXP platform. This certification validates InSight DXP as a secure and resilient environment for financial institutions, engineered for operational excellence and hyperscale performance. The designation confirms that the platform is meeting rigorous technical standards and helping organisations transition physical records into an AI-ready digital ecosystem, while complying with global regulations such as SEC, GDPR and Basel III. “This highly exclusive certification shifts our relationship with Microsoft from a ‘general vendor’ to a top-tier strategic partner,” said Matt Jennings, senior vice president of digital business sales and partnerships at Iron Mountain. “It confirms that InSight DXP is more than just a platform – it is the gold standard for institutions requiring uncompromising reliability.” Zensai debuts Human Success Agent on Microsoft Agent 365 HR technology provider Zensai has launched its Human Success Agent on Microsoft Agent 365. Available in the Microsoft Agent Store, the agent gives leaders a live overview of their organisation’s progress against learning, performance and engagement goals, as well as a view of any individual department and where the biggest gains in productivity are available. The agent runs inside the customer’s own Microsoft 365 tenant, with access handled through Microsoft Entra. SHI to help shape AI value creation Photo: AdobeStock/gorodenkoff

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