Modernising enterprise dialogue management with Anywhere365

Modernising enterprise dialogue management with Anywhere365
By Gijs Geurts | 27 October 2021

Enterprises that want to empower employees to interact with customers across any channel should adopt a cloud-based contact centre platform that natively integrates with Microsoft Teams, such as Anywhere365

Why enterprises should adopt a cloud-based contact centre that natively integrates with Microsoft Teams

Crestron adds intelligent video support from Jabra and Huddly to Flex platform

Crestron adds intelligent video support from Jabra and Huddly to Flex platform

Crestron

By Elly Yates-Roberts | 12 October 2021

New integration features full-room view, whiteboard sharing and analytics

Defending against the rise of bad bots is essential

Defending against the rise of bad bots is essential
By Chris Hill | 20 September 2021

With criminals making use of ever-more sophisticated bot attacks, defending against them must be considered a crucial part of your security

Acting against ever-more sophisticated bot attacks must be considered a crucial part of your security

Artificial intelligence is the future of cybersecurity

Artificial intelligence is the future of cybersecurity
Pixabay/Werner Moser
By Duncan Mills | 06 September 2021

As cybersecurity criminals explore more sophisticated forms of attack, businesses must arm themselves with the tools to fight back

Businesses must arm themselves with the tools to fight against sophisticated cybersecurity criminals

Grey Matter and Microsoft team up for ISV Partner Day 2021

Grey Matter and Microsoft team up for ISV Partner Day 2021
Grey Matter
By Elly Yates-Roberts | 27 July 2021

13 October 2021; virtual event

Event will provide insightful content on Microsoft technologies and partnerships

How to avoid the costs and consequences of getting hacked

How to avoid the costs and consequences of getting hacked
By Elly Yates-Roberts | 20 July 2021

While technology is getting better, cybercriminals are also learning to evolve and innovate to match the landscape. Businesses must implement the right tools now to stay ahead

Businesses must implement the right security tools now to stay ahead of cybercriminals

Optimising dialogue management with Anywhere365

Optimising dialogue management with Anywhere365
Anywhere365
By Rebecca Gibson | 14 May 2021

Gijs Geurts explains how the firm’s advanced contact centre application integrates with Microsoft Teams to improve how organisations manage enterprise communications and customer interactions

Gijs Geurts explains how the firm’s Microsoft Teams integrations can improve customer interactions 
 

Bizdirect becomes Microsoft ISV Development Center

Bizdirect becomes Microsoft ISV Development Center
Bizdirect
By Elly Yates-Roberts | 10 February 2021

Firm can now help software vendors scale up and grow more quickly using Microsoft applications

Crestron launches new Scheduling Panels for Microsoft Teams

Crestron launches new Scheduling Panels for Microsoft Teams

Crestron

By Elly Yates-Roberts | 10 December 2020

Integration aims to give employees real-time data and control over the office environment

Securing applications in the public cloud

Securing applications in the public cloud
By Chris Hill | 02 December 2020

With applications being deployed faster than ever, it is important to ensure that they remain safe from attack

With applications being deployed faster than ever, it is important to ensure they remain safe from attack

How to unleash the potential of the public cloud

How to unleash the potential of the public cloud
By Chris Hill | 18 March 2020

Firms are looking to third-party vendors to leverage the cloud and mitigate risks, finds Barracuda

Boosting digital training for end-users with ClickLearn

Boosting digital training for end-users with ClickLearn
By Jacqui Griffiths | 01 July 2019

The firm provides companies with a single learning platform for all their digital adoption projects, says Joachim Schiermacher

Firm provides companies with a learning platform for digital adoption projects, says Joachim Schiermacher

How luxury retail brands are winning with Microsoft technology

How luxury retail brands are winning with Microsoft technology
By Lindsay James | 19 December 2018

L’Oréal, YOOX NET-A-PORTER GROUP and EON are undergoing digital transformation

The power of Microsoft 365 in building a digital workplace

The power of Microsoft 365 in building a digital workplace
By Guest | 14 November 2018

George Ferguson from DXC Technology outlines how building a digital workplace on Microsoft 365 brings employee engagement, productivity and security benefits for enterprises

DXC Technology's George Ferguson outlines engagement, productivity and security benefits

How to get the best from your move to Microsoft Office 365

How to get the best from your move to Microsoft Office 365
By Guest | 16 October 2018

Ed Woodrick from Dell EMC says that adopting Office 365 requires careful planning. Understanding the optimal migration and integration scenarios is absolutely key to success

Dell EMC's Ed Woodrick says understanding optimal migration and integration is key to successful adoption 

Zurich Insurance to digitise workplace with help of DXC Technology

Zurich Insurance to digitise workplace with help of DXC Technology
By Rebecca Gibson | 03 July 2018

Employees to benefit from consumer-like workplace solutions, PC device management and Windows 10

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