Supporting the support workers of St John Ambulance

UK charity is using a Microsoft Dynamics 365 CRM solution from eBECS to transform how it manages interactions with customers and volunteers

UK charity uses Microsoft Dynamics 365 CRM solution from eBECS to transform interaction management 

VeriPark is helping customers become customer-centric

International business travel management and payment solutions provider is using a Microsoft Azure and Dynamics 365-based solution from VeriPark to transform how it delivers customer services

AirPlus International is using a Microsoft Azure and Dynamics 365-based solution to transform services

Achieving brand dominance with Microsoft

Retaining relevance with customers is a daily battle for retailers. We ask Shelley Bransten for the secret to success and learn how the firm and its partners are helping them to achieve this goal

Shelley Bransten explains the secret to success when retaining relevance with customers

Improving the reseller user experience with interworks.cloud

Value-added IT distributor Advanced Digital Network Distribution implements the interworks.cloud platform to cut administration costs, boost productivity and transform the reseller experience

Platform helps Advanced Digital Network Distribution cut administration costs and boost productivity

Lonza is using technology for scalable manufacturing

The Swiss multinational firm is using technology from OSIsoft and Microsoft to implement a unified data management system across all its manufacturing plants

Firm is using tech from OSIsoft and Microsoft for a unified data management system across all its plants

The journey to Microsoft Azure with DXC Technology

Having opened a new Microsoft Azure Migration Factory in Bangalore, India to help companies accelerate their cloud adoption, Ashim Bose, worldwide leader for Product Management and Engineering at DXC Analytics, tells us more

DXC Analytics's Ashim Bose discusses the new Microsoft Azure Migration Factory in Bangalore, India

Building the future of banking services with collaboration

Hans Tesselaar, executive director at BIAN, outlines how leading retail financial services organisations are leveraging APIs to exceed customer expectations

BIAN’s Hans Tesselaar outlines how leading financial institutions are using APIs to customer expectations

Angela Elder tells us what to expect from NRF’s Big Show 2019

National Retail Federation’s vice president of Retail Strategy outlines the key topics and technologies that will be top of the retail agenda this year

National Retail Federation’s vice president of retail strategy outlines this year's key topics

Towards a new era of cloud service delivery

Alex Hilton, CEO of the Cloud Industry Forum, outlines what factors companies should consider when choosing their cloud model and what benefits it will bring

The Cloud Industry Forum's Alex Hilton outlines what to consider when choosing a cloud model 

Blockchain to become ubiquitous in global supply chains by 2025

Capgemini Research Institute finds at least 24 possible applications for the technology

Formpipe Lasernet partners with Arquiconsult

Firms join forces to improve Microsoft Dynamics deployments for customers in Portugal and Spain

Cashless transactions to keep rising, predict Capgemini and BNP Paribas

Digital payment options from bigtechs and fintechs driving growth, especially in developing markets 

Eason achieves omnichannel success thanks to Episerver

Episerver’s e-commerce platform has helped Ireland-based book and stationery retailer to personalise its website and automate promotional campaigns

Episerver’s e-commerce platform integrates with the Microsoft Dynamics AX platform