Supporting the support workers of St John Ambulance

By Rebecca Gibson | 11 February 2019

UK charity is using a Microsoft Dynamics 365 CRM solution from eBECS to transform how it manages interactions with customers and volunteers

UK charity uses Microsoft Dynamics 365 CRM solution from eBECS to transform interaction management

News, Windows 10

Zurich Insurance to digitise workplace with help of DXC Technology

By Rebecca Gibson | 03 July 2018

Employees to benefit from consumer-like workplace solutions, PC device management and Windows 10

Case study, Financial services

ING Turkey is expediting banking processes with VeriPark

By Rebecca Gibson | 06 September 2019

VeriPark’s integrated branch automation solution helps ING Turkey to cut customer onboarding times to just six minutes

VeriPark’s integrated branch automation solution help the bank to cut customer onboarding times

Case study, Manufacturing

Reaping the benefits of process simulation

By Rebecca Gibson | 28 August 2019

AVEVA’s SimCentral Simulation Platform is helping Covestro to design and manufacture its polymer products more efficiently

AVEVA’s SimCentral Simulation Platform is helping Covestro create polymer products more efficiently

Feature, Retail, Azure

Defining the perfect customer journey with Microsoft

By Rebecca Gibson | 27 August 2019

Truly knowing and understanding your customers with the help of intelligent tools is the key to delivering the ultimate shopping experience in today’s retail environment, says Microsoft’s Cath Brands

Cath Brands believes that truly understanding customers is key to the ultimate shopping experience

News, Cloud, Azure

Aryaka joins new Microsoft Azure Networking MSP Program

By Rebecca Gibson | 17 July 2019

Company will use its SD-WAN platform to help companies connect to Azure cloud more easily

Interview, Cloud, Azure

Interxion: providing a secure move to the cloud

By Rebecca Gibson | 10 July 2019

Jelle Frank van der Zwet explains how the firm is helping service providers to reduce the cost and complexity of hybrid cloud environments

Jelle Frank van der Zwet explains how the firm is simplifying hybrid cloud environments

Case study, Financial services, Cloud, Azure, AI

VeriPark is helping customers become customer-centric

By Rebecca Gibson | 27 May 2019

International business travel management and payment solutions provider is using a Microsoft Azure and Dynamics 365-based solution from VeriPark to transform how it delivers customer services

AirPlus International is using a Microsoft Azure and Dynamics 365-based solution to transform services

Interview, Financial services, Cloud

DXC Technology is reimagining innovation in insurance

By Rebecca Gibson | 15 April 2019

Faisal Siddiqi discusses the firm’s new approach to help insurance customers improve their operations and services

Faisal Siddiqi discusses the firm’s new approach to help insurance customers improve their operations

Feature, Retail, Cloud, IoT, AI

Achieving brand dominance with Microsoft

By Rebecca Gibson | 10 April 2019

Retaining relevance with customers is a daily battle for retailers. We ask Shelley Bransten for the secret to success and learn how the firm and its partners are helping them to achieve this goal

Shelley Bransten explains the secret to success when retaining relevance with customers

Case study, Financial services

VakıfBank chooses VeriPark to promote doorstep banking

By Rebecca Gibson | 15 March 2019

Bank has achieved eight times faster loan processing and has received 600,000 new applications in just 18 months as a result

Bank has achieved faster loan processing and has received 600,000 new applications in just 18 months

Case study, Cloud, Azure

Improving the reseller user experience with interworks.cloud

By Rebecca Gibson | 06 March 2019

Value-added IT distributor Advanced Digital Network Distribution implements the interworks.cloud platform to cut administration costs, boost productivity and transform the reseller experience

Platform helps Advanced Digital Network Distribution cut administration costs and boost productivity

Case study, Manufacturing, Healthcare, Office, Dynamics

Why choose AX for Pharma’s Dynamics 365 solution?

By Rebecca Gibson | 05 March 2019

Pharmaceutical companies all over the world are choosing AX for Pharma Dynamics 365 thanks to its unique capabilities designed specifically for their needs

Pharmaceutical companies all over the world are choosing it for its unique, customised capabilities

Case study, Manufacturing, Cloud, Big data

Lonza is using technology for scalable manufacturing

By Rebecca Gibson | 28 February 2019

The Swiss multinational firm is using technology from OSIsoft and Microsoft to implement a unified data management system across all its manufacturing plants

Firm is using tech from OSIsoft and Microsoft for a unified data management system across all its plants

Feature, Retail, Big data

Helping retailers understand the customer journey

By Rebecca Gibson | 22 February 2019

Retailers capture all sorts of data about their customers, but many are struggling to turn it into useful insights that enable them to create the types of products, services and shopping experiences today’s consumers want. Microsoft and its partners tell us how analytics, artificial intelligence and other digital technologies can help

Microsoft and its partners tell us how digital tech can help retailers gain insights from their data

Interview, Cloud, Azure

The journey to Microsoft Azure with DXC Technology

By Rebecca Gibson | 15 February 2019

Having opened a new Microsoft Azure Migration Factory in Bangalore, India to help companies accelerate their cloud adoption, Ashim Bose, worldwide leader for Product Management and Engineering at DXC Analytics, tells us more

DXC Analytics's Ashim Bose discusses the new Microsoft Azure Migration Factory in Bangalore, India

Viewpoint, Manufacturing, IoT

Connecting the field to the IoT to boost productivity and improve operations

By Rebecca Gibson | 04 February 2019

ICONICS’ Melissa Topp discusses how its new connected field service, digital twins and watch/voice user interface technology will help organisations

ICONICS’ Melissa Topp discusses how connected field service and digital twins are helping organisations

Interview, Financial services

Building the future of banking services with collaboration

By Rebecca Gibson | 29 January 2019

Hans Tesselaar, executive director at BIAN, outlines how leading retail financial services organisations are leveraging APIs to exceed customer expectations

BIAN’s Hans Tesselaar outlines how leading financial institutions are using APIs to customer expectations

Case study, Manufacturing, Cloud, Azure

Total is finding success with AVEVA’s cloud-based solution

By Rebecca Gibson | 25 January 2019

International oil and gas company is using the Microsoft Azure simulation suite to quickly and effectively train operators across the world

The oil and gas company is using the Microsoft Azure simulation suite to train operators worldwide

Interview, Retail, AI

Angela Elder tells us what to expect from NRF’s Big Show 2019

By Rebecca Gibson | 10 January 2019

National Retail Federation’s vice president of Retail Strategy outlines the key topics and technologies that will be top of the retail agenda this year

National Retail Federation’s vice president of retail strategy outlines this year's key topics

Case study, Cloud

Siewert & Kau modernises cloud service delivery

By Rebecca Gibson | 07 December 2018

German hardware and software provider Siewert & Kau has implemented the automated Cloud Distributor Solution from interworks.cloud to help automate Microsoft cloud services delivery channel for its reseller network

German technology provider is using interworks.cloud solutions to automate Microsoft cloud services delivery

Interview, Cloud

Towards a new era of cloud service delivery

By Rebecca Gibson | 07 November 2018

Alex Hilton, CEO of the Cloud Industry Forum, outlines what factors companies should consider when choosing their cloud model and what benefits it will bring

The Cloud Industry Forum's Alex Hilton outlines what to consider when choosing a cloud model

Feature, Retail

How to take the customer experience to the next level

By Rebecca Gibson | 26 October 2018

Modern POS systems provide retailers with a channel for capturing thousands of pieces of data that could boost customer satisfaction, loyalty and sales. Microsoft’s Vic Miles outlines some of the innovations that are taking the customer experience to the next level

Modern POS systems enable retailers to boost customer satisfaction, says Microsoft’s Vic Miles

News

Blockchain to become ubiquitous in global supply chains by 2025

By Rebecca Gibson | 22 October 2018

Capgemini Research Institute finds at least 24 possible applications for the technology