Breaking new frontiers for frontline workers

Microsoft’s Anya Minbiole outlines how empowering employees can help retailers to boost workforce productivity and develop innovative customer experiences to ensure success in the rapidly evolving retail environment

Anya Minbiole outlines how Microsoft technology can improve customer experiences 

Gamma Communications to improve calling experience for Microsoft Teams

Firm named as a partner for the Operator Connect for Microsoft Teams programme

NTT named as launch partner for Operator Connect for Microsoft Teams

Firm will help to bring carrier-grade telephony and support services to Teams users in 39 countries

Hybrid working is here to stay, and Microsoft is enabling it

Microsoft

Microsoft Teams is empowering manufacturing organisations to remain operational by bringing key employees back to the workplace and facilitating real-time collaboration with colleagues who are working remotely

Microsoft Teams and HoloLens are facilitating real-time collaboration with colleagues who work remotely

Building sustainable business models to protect the planet

iStock

Peter Herweck shares how AVEVA is helping organisations to harness the power of performance intelligence to build sustainable business models and help tackle climate change

Peter Herweck shares how AVEVA is using performance intelligence to help tackle climate change

Driving customer loyalty with analytics and AI

iStock

Microsoft’s Naveen Tadepalli outlines how these technologies can help retailers to deliver unique personalised omnichannel experiences that will convert customers into brand advocates

Microsoft’s Naveen Tadepalli outlines how tech can convert customers into brand advocates

Creating a sustainable product lifecycle in retail

iStock

Microsoft’s Michelle Lancaster explains why increasing the sustainability of products and services has become a vital goal for retail and consumer packaged goods brands, as well as their customers

Microsoft’s Michelle Lancaster explains why this has become a vital goal for retailers and customers

The new banking era of digital technology

Carlos Salta, vice president of banking and diversified financials at Capgemini’s Financial Services, outlines how digital technologies have empowered banks to remain operational and serve customers in 2020

Capgemini’s Carlos Salta outlines how digital has helped banks serve customers in 2020

The power of upskilling in the 21st century

Ryan Fennerty explains how General Assembly and Microsoft are helping organisations to upskill employees with skills in data analysis, visualisation and predictive modelling

General Assembly and Microsoft are providing access to skills in data analysis

Democratising data analytics education

Microsoft and Springboard have developed an online programme to teach thousands of people the skills they need for data analyst roles. Representatives from both companies and two successful programme graduates tell us more

Microsoft and Springboard have developed an online programme to teach thousands of people

AVEVA’s solutions could be key to unlocking sustainability

AVEVA

The company’s digital solutions are helping customers in the industrial sectors to develop connected and sustainable working models

Company’s products are helping customers to develop connected working models
 

Microsoft is creating unique retail experiences

iStock

Greg Jones explains how creating a ‘golden record’ of every customer will help retailers to successfully deliver fully personalised shopping journeys

Greg Jones explains how a ‘golden record’ of customers will enable personalised shopping