Technology Record - Issue 23: Winter 21/22

165 R E TA I L & C PG “Organisations in the consumer packaged goods (CPG) sector are constantly looking to improve business agility, shrink costs and transform operations to offer exceptional customer experiences. Having actionable insights and real-time data are imperative in achieving these objectives. Organisations are increasingly seeing the benefits of internet of things-enabled tools that provide predictive analytics, real-time and precise decision-making. Cloud technologies play a key role in storing and analysing data faster and extracting actionable insights. AVEVA Insight delivers actionable information and AI capabilities anywhere anytime to help teams unlock critical data to improve agility, reliability and efficiency. AVEVA’s solutions allow CPG companies to accelerate business objectives with a holistic view to their value chain. This is just one example of how AVEVA works with Microsoft and its technologies to help companies exercise analytic capabilities, connect data to productivity tools and scale operations through powerful cloud offerings.” Ted Combs Industry Principal for Consumer Products at AVEVA “The retail sector is going through a massive disruption in the digital era, prompting the need for smarter retailing from both the front and back ends. As the retail landscape broadens and shoppers demand exceptional experiences, retailers must transform rapidly and execute flawlessly or risk becoming irrelevant. To succeed, retailers will need to become intelligent enterprises through a rare mix of foresight, agility and ingenuity. Infosys REF-OR-M Smart Retail solution amplifies the capabilities of Microsoft Dynamics Retail for end-to-end management of point of sale and store operations. With the advent of Industry 4.0, the way companies are manufacturing and operating is also changing rapidly via the infusion of technologies such as AI, machine learning and analytics. Infosys REF-OR-M Supplier Connect solution, built on Microsoft Dynamics 365 and Power Platform, is a pre-configured, endto-end reference solution, tailored to build stronger relationships with suppliers. It aims to enrich the supplier life cycle by managing the complete supplier journey from sourcing to contract expiry within a single platform.” Sankar Konduru Head of Consulting Solutions and Innovation for Microsoft Biz Apps and Power Platform Practice at Infosys