Technology Record - Issue 24: Spring 2022

56 www. t e c h n o l o g y r e c o r d . c om I NT E R V I EW Partnerships provide unique opportunities for people to share knowledge, experiences, resources and ideas, all of which fuels the kind of diverse and innovative thinking that leads to groundbreaking customer experiences and drives employee productivity, satisfaction and business success. Cognisant of these benefits, Microsoft partner Anywhere365 will launch its own Partnership Program in April 2022. The organisation aims to work with partners from across the world to help enterprises deploy its omnichannel Dialogue Management and Cloud Contact Center platforms on the Microsoft ecosystem and empower them to improve both employee efficiency and customer interactions. Anywhere365’s partner marketing manager Loira Browning tells Technology Record more. What is the main purpose of the new Anywhere365 Partnership Program? After years of growth and success, we realised that it is vital for us to recognise the impact our partners have had on our business so we can reward them and further strengthen our working relationships. We also want to empower our partners by providing them with everything they need to successfully sell, implement and support Anywhere365 in enterprise businesses around the world. What type of organisations are you looking to partner with? Ideally, we want to collaborate with Microsoft Modern Workplace partners that have a Microsoft Teams focus, as well as enterprise communication service providers. We want our Loira Browning discusses the new Anywhere365 Partnership Program, outlining the benefits for partners and how it will help to improve the adoption of the organisation’s solutions worldwide The power of partnership BY R E B E CCA G I B SON

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