Technology Record - Issue 28: Spring 2023

109 often go unnoticed but have a big impact on lessening fatigue and increasing productivity and collaboration. Unnoticed is good, and a key attribute of effective AI. But AI is not just impacting meetings with remote participants. There’s a large contingent of the workforce who will spend a significant portion of their time in the office, so the opportunity will be how to use technology to seamlessly bring everyone together. Innovation in AI will play a big part. There is a variety of camera setup options to help participants feel like they’re in the same room. For a multi-camera approach, AI could detect who’s speaking and where they’re facing so if the person turns to a whiteboard or to someone in the room while speaking, virtual attendees still see their face and not the side or back of their head. AI can also reduce meeting admin tasks like transcription, recording and translations. Summarising actions, setting up subsequent meetings and arranging follow-ups are common tasks that are almost always conducted manually. Developments in voice recognition will be key so AI can better detect who is speaking, what is being said, and most importantly, correctly interpret the context of each statement. It’s easy to get caught up in the next big trend or focus on the most futuristic notions of what our workplace could be, but ultimately the future is predicated on human creativity, and it’s the technology that makes life more convenient for us that will truly unlock it. The best uses of AI would give people the time to focus on larger tasks or opportunities and boost productivity and efficiency. AI is already playing a significant role in meetings as we know them. For the meetings of the future, it will quickly become essential. Martin Bodley is director and global head of Bose Work for Bose Professional